Booking Holdings (BKNG) risk factors, FY2024 10-K

Booking Holdings's FY2024 10-K, filed Feb 20, 2025, lists 32 risk factors in 4 groups. There is no earlier 10-K to compare against, so the most company-specific risks are listed below.

Risk factors listed
324 groups
Section length
14k wordsItem 1A

Booking Holdings's biggest risks in the FY2024 10-K

  • Booking Holdings faces intense competition, heavy dependence on third-party travel providers and marketing channels, and strict international tax and regulatory scrutiny.

The risks most specific to Booking Holdings

  • Industry and Business Risks

    Declines or disruptions in the travel industry could adversely affect our business and financial performance

    Our financial results depend upon consumer discretionary spending and sales of travel services, which decline during adverse economic or political conditions.

  • Industry and Business Risks

    We are dependent on travel service providers, restaurants, search platforms, and other third parties

    We rely on providers of accommodations, rental cars, and airline tickets, and restaurants, without guaranteed quantities or exclusive geographic availability.

  • Industry and Business Risks

    We face risks related to the growth of our alternative accommodations business

    Our alternative accommodations business faces risks relating to claims of liability, regulatory developments, and more limited booking opportunities per property.

  • Industry and Business Risks

    The development and use of Gen AI may result in reputational harm or legal liability and may adversely affect our business, financial condition, and results of operations

    Incorporating Gen AI into AI travel assistants and price comparison tools may result in reputational harm or legal liability.

  • Industry and Business Risks

    We rely on the performance of highly skilled employees; and, if we are unable to retain or motivate key employees or hire, retain, and motivate well-qualified employees, our business would be harmed

    Our workforce retention and attraction could be negatively impacted by announced organizational changes, an expected workforce reduction, and our hybrid work environment.

  • Industry and Business Risks

    We face risks related to our operational and technological infrastructures

    Our financial results depend on executing our Transformation Program involving process modernization, expected workforce reductions, procurement optimization, and real estate savings.

  • Industry and Business Risks

    Investments in new business strategies and acquisitions could disrupt our ongoing business and present risks not originally contemplated

    Acquisition strategies carry integration risks, exemplified by the EC blocking our agreed acquisition of flights provider Etraveli Group in 2023.

  • Tax Risks

    The Netherlands corporate income tax law provides that income generated from qualifying innovative activities is taxed at the rate of 9% ("Innovation Box Tax") rather than the Dutch statutory rate of 25.8%. A portion of Booking.com's earnings historically has qualified for Innovation Box Tax treatment

    Booking.com's earnings rely on qualifying for the Netherlands Innovation Box Tax rate of 9%, which requires obtaining a bi-annual R&D certificate.

All 32 risk factors

Headings as the filing states them, in filing order.

Other

  1. 01Our business and financial results are subject to risks and uncertainties, which could adversely affect our business, results of operations, financial condition, and cash flows

Industry and Business Risks

  1. 02Declines or disruptions in the travel industry could adversely affect our business and financial performance
  2. 03Intense competition could reduce our market share and harm our financial performance
  3. 04We face risks related to the growth rate and the global expansion of our business
  4. 05We are dependent on travel service providers, restaurants, search platforms, and other third parties
  5. 06We rely on various third-party distribution channels (i.e., marketing affiliates) to distribute accommodation, rental car, and airline ticket reservations. If distribution through such third parties declines, our business, market share, and results of operations could be adversely affected
  6. 07We face risks related to the growth of our alternative accommodations business
  7. 08We face risks relating to our marketing efforts
  8. 09We may not be able to keep up with rapid technological or other market changes
  9. 10The development and use of Gen AI may result in reputational harm or legal liability and may adversely affect our business, financial condition, and results of operations
  10. 11We rely on the performance of highly skilled employees; and, if we are unable to retain or motivate key employees or hire, retain, and motivate well-qualified employees, our business would be harmed
  11. 12We have recorded and may in the future record impairments of goodwill, long-term investments, or long-lived assets. Future events and changing market conditions may result in the need to recognize goodwill, investment, or asset impairment charges, which could have a material adverse effect on our results of operations
  12. 13We face risks related to our operational and technological infrastructures
  13. 14Investments in new business strategies and acquisitions could disrupt our ongoing business and present risks not originally contemplated
  14. 15We may not be able to successfully integrate acquired businesses or manage the operation of our internal businesses
  15. 16Our processing, storage, use, and disclosure of personal data exposes us to risks of data breaches and could give rise to liabilities and/or damage our reputation
  16. 17Cyberattacks, system vulnerabilities, or inadequate system capacity could lead to sustained service outages, data loss, reduced revenue, increased costs, liability claims, or harm to our competitive position
  17. 18Our business relies on a global supply chain of third party services providers and we are exposed to risks because we rely on the resilience, security, and legal compliance of their products and services

Tax Risks

  1. 19We may have exposure to additional tax liabilities
  2. 20results of operations and cash flows. Further, digital services taxes may not apply to our competitors, which could harm our business and competitive position
  3. 21The Netherlands corporate income tax law provides that income generated from qualifying innovative activities is taxed at the rate of 9% ("Innovation Box Tax") rather than the Dutch statutory rate of 25.8%. A portion of Booking.com's earnings historically has qualified for Innovation Box Tax treatment

Legal, Regulatory, Compliance, and Reputational Risks

  1. 22Our business is subject to various competition, consumer protection, and online commerce laws and regulations around the world, and as the size of our business grows, scrutiny of our business by legislators and regulators in these areas may intensify
  2. 23Regulatory and legal requirements and uncertainties could subject us to business constraints, increased compliance costs and complexities, or otherwise harm our business
  3. 24There are various risks associated with the facilitation of payments, including risks related to fraud, compliance with evolving rules and regulations, and reliance on third parties
  4. 25service providers could have difficulty making or receiving payments, which could adversely impact our reputation, business, and results of operations
  5. 26We face risks related to our intellectual property
  6. 27Regulations and policies impacting the way corporations use cookies and other online tracking technologies could negatively impact the way we do business

Financial Risks

  1. 28Our liquidity, credit ratings, and ongoing access to capital could be materially and negatively affected by global financial conditions and events
  2. 29We are exposed to fluctuations in foreign currency exchange rates
  3. 30Our stock price is highly volatile
  4. 31We face increased risks if the level of our debt increases
  5. 32The value of our investments could decline, which could adversely affect our financial condition and results of operations

Other Booking Holdings 10-Ks

  • FY2025 10-K risk factors
    31 risks4 new5 dropped22 reworded

    Fiscal 2025 goodwill and intangible-asset impairments, credit losses, and consumer refunds now receive greater emphasis.

    Filed Feb 18, 2026

About this page

The headings are the filing's own. The one-line readings and the overview are automated and can be wrong: read Item 1A of the 10-K for the exact wording.