Summary
Management framed the quarter as a liquidity and deposit-franchise stress test that reinforced a more conservative balance-sheet and capital plan.
- $1.6B$1.6 billion of non-interest-bearing deposits were added through positive mix shift, while total deposits fell $430 million for the quarter.
- The 2023 loan outlook shifted to flat-to-some decline, and buybacks are paused while capital is rebuilt.
- $2BThe core deposit pipeline exceeds $2 billion, but management emphasized quality and diversification over growth in concentrated payment deposits.
Guidance
- 3%NIM 2023 285 to 305 basis points; management expects 3% or higher throughout the year
- 20 bpsNIM expansion 2023 20 basis points over the remainder of the year
- Loans 2023 flat to some decline
- 5%Core non-interest expense growth 2023 5% to 7%
- 11%CET1 ratio year-end 2023 11% to 11.5%
- $22MProvision expense $18 to $22 million per quarter
- Core net interest income excluding PPP should increase as the year progresses
What analysts pressed on
- 01CBIT deposits: balances were about $2.25 billion and management rejected aggressive growth, citing concentration risk and liquidity needs.
- 02April deposit flows: several hundred million dollars of inflows came across mortgage warehouse, fund finance, tech and venture, FIG, and Digital Bank.
- 03Net interest income: management said core NII excluding PPP had troughed, but declined to give a specific annual NII figure.
- 04BMTX contract and expenses: agreements were renegotiated at market terms, with roughly $7 million of Q1 expenses and deposits extended through 2024.
- 05Provision outlook: management reaffirmed $18 to $22 million quarterly as consistent with its forecast.
- 06CRE exposures: management described multifamily as the largest portfolio component and said office exposure was limited.
Notable disclosures
- $2.25B$2.25 billion of CBIT-related deposits was flat quarter over quarter despite the late-quarter non-interest-bearing inflow.
- BMTX contracts were amended: half the deposits remain for at least two years, while the other half transfer by June 30, 2024.
- Management said Q1 was the last quarter it would formally separate financial metrics adjusted for PPP.
- Management paused repurchases despite approximately half a million shares remaining in the authorization.
Risks raised
- Management described recession as imminent and said it was planning for recessionary conditions.
- Management is moderating or shrinking loans to strengthen capital and reduce exposure to non-core lending.
- CBIT balances require significant liquidity because of high-velocity intra-bank money movement.
- Management cited concentration risk as a key concern and ruled out pursuing deposit growth at the expense of diversification.
Tone: Mildly positive 0.25
Management expressed confidence in deposit momentum and margin recovery, but adopted a more defensive loan, capital, and buyback stance amid recession and industry uncertainty.
Who spoke
Company
- David PattiInvestor Relations
- Jay SidhuChair
- Sam SidhuPresident and Chief Executive Officer
- Carla LeiboldChief Financial Officer
- Andy BowmanChief Credit Officer
Analysts
- Peter WinterAnalyst, D.A. Davidson
- Unidentified AnalystAnalyst, Piper Sandler
Full transcript
Analyst questions are marked with a bar. Timestamps are into the recording.
Prepared remarks
Good morning. My name is Rob, and I will be your conference operator today. At this time, I would like to welcome everyone to the Customers Bancorp first quarter 2023 earnings webcast. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer session. If you would like to ask a question during this time, simply press star followed by the number one on your telephone keypad. If you would like to withdraw your question, again, press the star one. Thank you. David Patti, Director of Communications, you may begin your conference.
David PattiInvestor Relations
Thank you, Rob, and good morning, everyone. Thank you for joining us for the Customer Bancorp's earnings call for the first quarter of 2023. The presentation deck you will see during today's webcast has been posted on the investor page of the bank's website at www. customersbank. com. You can scroll to Q1 23 results and click download presentation. You can also download a PDF of the full press release at this spot. Our investor presentation includes important details that we will walk through on this morning's webcast. I encourage you to download and use the document. Before we begin, we would like to remind you that some of the statements we make today may be considered forward-looking. These forward-looking statements are subject to a number of risks and uncertainties that may cause actual performance results to differ materially from what is currently anticipated.
Please note that these forward-looking statements speak only as of the date of this presentation, and we undertake no obligation to update these forward-looking statements in light of new information or future events, except to the extent required by applicable securities laws. Please refer to our SEC filings, including our Form 10-K and 10-Q, for a more detailed description of the risk factors that may affect our results. Copies may be obtained from the SEC or by visiting the investor section of our website. At this time, it's my pleasure to introduce Customer's Bancorp Chair, Jay Siddur.
Jay SidhuChair
Thank you, Dave. Good morning, ladies and gentlemen. Welcome to the Customers Bancorp first quarter 2023 earnings call. Joining me this morning are President and CEO of the bank, Sam Sidhu, Customers Bancorp CFO, Carla Leibold, the Chief Credit Officer of Customers, Andy Bowman, and Customers Bancorp CFO and Head of Corporate Development for the holding company, Phil Watkins. In spite of a rather volatile period over the past several weeks, I'm pleased to share with you this morning that Customers Bancorp, Inc, is in an even stronger position today than year-end 2022.
I'd like to thank our team members who work tirelessly every single day to serve our clients and execute superbly on our priorities. Turning to slide three, our presentation today will demonstrate our belief that we truly are a forward-thinking bank with strong risk management capabilities. We will cover six topics in our presentation for you this morning. I will just provide you with some highlights, and my colleagues will cover all of them in detail.
First, in terms of quarterly performance, we comfortably beat street estimates and are well positioned to drive net interest margin expansion by about 20 basis points over the remainder of 2023.
Second, we will discuss the continued strengthening of our franchise. We have a high-quality, diversified, loyal customer base and are hyper-focused on continuing to improve our deposit franchise in 2023 and beyond. And evidence of this can be seen by our stable deposit levels and peer-leading 81% insured deposit ratio, as well as a very meaningful increase in non-interest-bearing deposits coming from operating accounts during the quarter. As a result of our technology and service offerings, coupled with our decision not to pay up for volatile deposits, we were able to shift considerable amount of deposits from interest-pairing to non-interest-pairing and also acquired several new relationships from the failed banks.
Next, on to our liquidity position, we believe it's among the best in class, with $9.5 billion of immediate available liquidity, providing more than 270% coverage of uninsured deposits.
Moving on to capital, we have a strong capital position, and we'll discuss the ways in which we will continue to improve it over the course of 2023. We have a year-end goal of reaching 11% to perhaps 11.5% CET1 ratio and TCE ratio of approximately 7%, including AOCI impact. On the credit front, we have always been laser-focused on maintaining superior credit quality, and for well over a year, we've been discussing with you a strategic shift of our loan portfolio into low-to-no-credit-risk verticals that are also variable rates in nature, with totally de-emphasizing commercial real estate. Today, we have a healthy loan loss reserve in addition of north of 400% of non-performing loans.
And lastly, we remain optimistic about the continued improvement in our balance sheet that should result in stronger levels of profitability this year and in the future, and my colleagues will give you the guidance for the future.
Turning to slide four, let me also briefly share with you again our priorities. First, with a very high probability of a recession, we believe it proved to even shrink our balance sheet somewhat and reduce further our exposure to non-core loans such as consumer loans and even some low-margin commercial loans. This should improve further the credit profile of our entire loan portfolio. This will also result in higher capital ratios and eventually higher margins. And secondly, risk management is an absolute integral part and is part of our DNA.
We are, for years now, we've been calling these four points as our four critical success factors. First, never take our eye off credit risk, especially when times are good.
Second, always focus on superior interest rate risk management and run different scenarios to deal with it. Third, must monitor liquidity daily and maintain robust liquidity under different stress scenarios. And lastly, always focus on positive operating leverage with lower efficiency ratios each and every year.
So with that, I'd like to turn it over to Sam to cover some of these topics in more detail. Sam?
Sam SidhuPresident and Chief Executive Officer
Thanks, Jay. Good morning, everyone. In the first quarter of 2023, we earned $1.55 in GAAP EPS on net income of $50.3 million. From a profitability perspective, our ROA was 1.03% and ROE was 16%. On slide 6, you can see we generated $1.58 of core EPS on net income of $51.1 million. Our earnings were positively impacted by $9.6 million, or 30 cents of EPS, attributable to PPP, resulting in core EPS, ex-PPP, of $1.28. Importantly, given the successful, significant rundown of the PPP loan portfolio in the quarter, this will be the last quarter that we will be formally separating financial metrics adjusted for PPP.
Our net interest margin in the quarter was 296. After backing out the positive impact of PPP, our net interest margin was 280. Our NIM was negatively impacted by holding conservatively higher cash balances, which Carla will provide additional commentary on further along in the presentation. From a balance sheet perspective, both our loans and deposits were relatively flat in the quarter. This was consistent with our disciplined approach of moderating loan growth and focusing on remixing our funding base into higher quality, lower cost deposits in 2023. The overall balance sheet did grow in the quarter by approximately 4%, attributable to these higher cash balances as we fortified the balance sheet with robust levels of liquidity. Credit remained benign with a flat level of NPAs at 15 basis points and NPLs of 32 million.
As Jay mentioned, reserve levels remained robust at north of 400% of NPLs. Credit quality continues to be a strength of our company. Moving to slide seven on deposit franchise. Our focused efforts to improve our deposit franchise and the nimbleness of our balance sheet paid dividends during the recent market stress events. From February 28th to March 31st, total deposits were down about $150 million or less than 1%. In the first two months of the quarter, we had proactively run off some rate-sensitive deposits. In aggregate for the quarter, our total deposits ended down $430 million, or about 2%. Despite the industry headwinds, we experienced a meaningful, positive mixed shift from interest-bearing to non-interest-bearing DDAs, resulting in the addition of $1.6 billion of non-interest-bearing deposits by quarter end.
This positive mixed shift drove our spot cost of deposits down by 14 basis points quarter over quarter, despite the two rate hikes. Well positioning us for margin expansion going forward. At the end of the first quarter, we had approximately 81% of our deposits either insured or collateralized. This is second highest amongst regional bank peers, and one of the highest in the industry overall.
Clients that were focused on increasing their level of insured deposits with us were able to take advantage of our ICS suite product, which allowed us to reassure them. We set up a SWAT team that worked around the clock to help our clients open up accounts within hours of requests I incredibly proud of the work the team put forth opening up several hundred accounts representing million from March 10th to March 31st alone In addition to the stability that insured deposits provide for further stability we have also been focused on ensuring a portion of our deposit base always has contractual term At the end of the first quarter about half of our deposits had term with a laddered maturity schedule over the next few years Pivoting to the lending franchise on slide eight, we have executed on what we guided you towards in terms of our loan portfolio composition and growth.
We continue to emphasize our low to no credit risk lending verticals, which have driven the vast majority of our growth for several quarters in mainly variable rate and shorter duration loans. This has positioned our balance sheet well, especially in the current environment from an interest rate risk and asset and liability management perspective. As I mentioned earlier, we have had minimal originations of fixed rate loans for investment since the second quarter of 2022. The focus on variable rate lending has resulted in our loan yield, excluding PPP, increasing by over 130 basis points over the last two quarters.
As previously guided, the pace of our loan growth was intentionally slowed as we continued to focus on improving capital levels and profitability. We've prudently operated our balance sheet at about an 80% loan or deposit ratio for the last four quarters, ensuring that we have adequate liquidity given the uncertainty in both the stability and pricing of the deposit market.
Moving to slide nine, as I mentioned earlier, I'm thrilled to announce that this will be the last quarter where PPP will be significant enough of our P&L that we will be providing financial metrics, including and excluding PPP. I'm sure the analysts listening in are just as grateful for their models and reports. PPP was a phenomenal program that enabled small businesses across the country to withstand the many challenges of the pandemic.
Customers Bank is proud that we were able to assist both existing and many new clients of the bank across access much needed funds during the pandemic. Using our unique combination of technological expertise and SBA experience, Customers Bank was able to deliver for small businesses and our shareholders throughout this program. As a reminder, to recap, Customers Bank participated in over 350,000 PPP loans for over $10.3 billion, and associated origination fees from PPP generated about $350 million in pre-tax revenue for the bank, in addition to net interest income over the past few years. I want to personally again thank all of the Customers Bank employees that dedicated their time to ensuring PPP was a success for our clients, our shareholders, the bank, and the entire country.
On slide 10, you can see our securities portfolio is truly best in class. Before I pass it over to Carla to walk us through more specifics around the financials, I want to provide some context as to how Customers Bank is positioned relative to regional banking peers from an interest rate risk perspective. Interest rate risk management is sometimes overlooked, but the events of the last month have reinforced the importance of remaining vigilant and disciplined.
We have been proactively monitoring our interest rate risk position throughout the hike cycle. Without taking undue credit risk by repositioning into floating rate securities, we've generated approximately two times the yield on securities relative to regional bank peers. Even more importantly, we've been able to generate that return by taking on only one-third of the duration risk that regional bank peers have exposed themselves to.
The graph on the left plots yield against duration. We are on the very top left of the graph, highlighting a high book yield of 4.9% and the shortest duration at just one and a half years. This is well above peers. Many of the challenge institutions covered in the recent news would have appeared in the very right bottom right of the graph with low yield and long duration. Said differently, our securities book is the best positioned of all regional banks, and likely the banking industry. I want to thank the finance and treasury team led by our incredibly experienced treasurer, Dan Park, for always being forward-thinking and delivering these phenomenal results. As you can imagine, pointing out the strengths of our bond portfolio was an incredibly critical communication tool with clients last month.
With that, I'd like to pass the presentation to Carla to provide additional details on the financials starting on slide 11.
Carla LeiboldChief Financial Officer
Thanks, Sam, and good morning, everyone. The first quarter was an important inflection point for us from a net interest margin perspective. Excluding PPP, the spot yield on loans increased by 17 basis points between Q4 and Q1, while the spot cost of deposits decreased by 14 basis points over that same time period. The combined result of that repricing drove a 31 basis point improvement in our spot loan-to-deposit spread, increasing from 326 in Q4 to 357 in Q1. We expect this trend to continue throughout 2023, primarily due to the variable rate nature of our loan portfolio and our strong core deposit pipeline, allowing us to reduce higher-cost wholesale funds and benefiting overall deposit costs. Our net interest margin, excluding PPP, declined seven basis points in the first quarter from 287 to 280.
Like most other banks across the country, we carried elevated cash balances during the quarter out of an abundance of caution, which negatively impacted net interest margin by about six basis points. Absent these elevated cash balances, our net interest margin would have been roughly flat quarter over quarter. As we look forward for the remainder of the year, we see continued positive momentum in our net interest margin, which is expected to expand by 20 basis points to 3% or higher throughout 2023.
Turning to slide 12, this slide highlights our disciplined expense management and best-in-class efficiency metrics. Despite significant balance sheet growth, we've more than doubled our asset size since 2018. Our core non-interest expenses have only increased 9% annually. In the past 12 months, our core non-interest expenses increased by only 8%, And for first quarter 2023, we've managed to further moderate expense growth to only 1%. On the right side of this page, you can see how our expenses stack up against our regional bank peers when comparing to the size of our balance sheet. Our business model has a tremendous amount of operating leverage that we will continue to extract and drive improving profitability. Our expense structure is an important component of our business model.
Our limited physical infrastructure, especially our branch light network, is critical to operating the business so efficiently. This non-interest expense savings enables us to pay a modestly higher rate on our deposits as compared to competitors with a more robust retail branch network and still generate attractive profitability and returns for our shareholders.
Finally, we should continue to see improvement in our non-interest expense to average assets ratio over time for two key reasons. First, we've built a highly scalable infrastructure at Customers Banc that will allow us to operate a larger balance sheet with similar expenses when the time is right to resume balance sheet growth. And second, our steadfast focus on positive operating leverage is ingrained in our DNA. Our revenues over time should grow about two times faster than expenses. On slide 13, we've provided detail on our robust liquidity position. Year over year, we've increased our immediately available liquidity by 154%, with a $4.2 billion increase between Q4 and Q1. The higher levels of cash carried in the first quarter were financed predominantly by an increase in federal home loan bank borrowings.
We also have $6.5 billion of committed capacity from the Federal Reserve Bank through a combination of the discount window and the bank term funding program. We have no borrowings outstanding from the Federal Reserve. We will continue to monitor market conditions to determine the appropriate levels of cash to retain for the remainder of 2023. We have also structured $1.1 billion of federal home loan bank borrowings as callable, providing us the flexibility to pay down these borrowings with core deposit growth. The right side of this page provides a comparison of our $9.4 billion of immediately available liquidity to our $3.5 billion of uninsured deposits, adjusted for affiliate and collateralized deposits. This ratio demonstrates our ability to cover more than 2.7 times our uninsured deposits with on- and off-balance sheet immediately available liquidity.
This exemplifies the stability of our funding base. As you can see, this level is by far the best among our regional bank peers. Moving to the next page, slide 14 really showcases consistent, tangible book value accretion despite AOCI headwinds. Tangible book value per share increased by about $2 during Q1 and ended the quarter just under $41. Since the end of 2018, we have increased our tangible book value per share by 14% annually. Our current tangible book value per share is 1.8 times the year-end 2018 value. This increase has been accomplished entirely through organic capital generation. By contrast, the average multiple of current tangible book value per share relative to tangible book value per share at year-end 2018 for our regional bank peers is only 1.1 times.
On slide 15, you can see our CET1 ratios continues to run in excess of our previously disclosed 9.5% target. The CET1 ratio for Q1 was flat over Q4 as we used 80% of our 50 million gap earnings to buy back approximately 1.4 million common shares pre-crisis. Our TCE ratio excluding PPP declined from 6 at year 2022 to 6 at the end of Q1 due to the increased size of the balance sheet Importantly this balance sheet growth was due to zero higher cash balances of billion held solely to improve our liquidity position Absent these higher cash balances, our TCE ratio would have improved to 6.5% at the end of Q1. I'll point out that the lack of incremental balance sheet risk is demonstrated by our stable CET1 ratio of 9.6% at the end of Q4 and Q1.
Additionally, the common stock repurchase we did in Q1 impacted our TCE ratio by about 20 basis points, meaning our TCE ratio would have been around 6.7% at the end of Q1, adjusting for higher cash balances and common share repurchases. As we look ahead to the remainder of 2023, we anticipate building our CET1 ratio by roughly 150 to 200 basis points from the current level, targeting between 11 and 11.5%. This will be accomplished through retained earnings and balance sheet optimization. As an example, we have already informed certain non-strategic clients and partner banks that we will no longer be participating in the refinancing of their lending facilities. We are prioritizing balance sheet capacity from a capital and liquidity perspective for clients who maintain their primary banking relationship with Customers Bank.
The clients that have a holistic relationship with us across deposits and treasury management in addition to a credit facility. We are pushing aggressively to reduce lending-only relationships that don't add franchise value. I will now pass the presentation off to Andy to provide an update on credit quality. Andy?
Andy BowmanChief Credit Officer
Thanks, Carla, and good morning, everyone. Moving to slide 16, credit quality remains strong, as evidenced by NPLs of only 32 million, worth 21 basis points of total loans.
NPAs to total assets of 15 basis points. Continued decline in total special mention and substandard loans in both dollars and as a percentage of total loans. And most importantly, as it represents a real-time assessment of portfolio performance, total 30 to 89-day delinquencies were a modest 38 basis points.
Focusing on the commercial loan portfolio, given that it comprises nearly 85% of our total loan book, 30 to 89-day delinquencies were just 24 basis points. Net charge-offs were only 12 basis points, and NPLs totaled 12.4 million, or a mere 11 basis points, of total commercial loans.
By remaining committed to our strategy of maintaining a loan book comprised predominantly of low credit risk lending verticals, maintaining our focus on strong underwriting standards inclusive of loan-level stress testing, I'm going to turn the call over to management for prepared remarks. We continue our efforts to de-risk our consumer installment loan book by continuously tightening credit standards as needed and reducing the size of the held for investment book by shifting to a more asset light fee generating banking as a service marketplace lending platform. This allows us to continue to lever our strong top of the funnel origination platform to generate fee income while also reducing credit risk.
Although pleased with how well our commercial and consumer portfolios have performed, we remain committed to, first, maintaining a strong reserve position, as evidenced by 406% coverage of total NPLs.
Second, adhering to our strong underwriting and portfolio management standards. And third, remaining committed to our low-credit risk, predominantly variable rate portfolio strategy. I'd like to thank you for your time this morning, and I'd now like to turn the presentation back over to Sam.
Questions and answers
Sam SidhuPresident and Chief Executive Officer
Thank you, Andy. I wanted to provide a brief update on our expectations for 2023. Our top focus areas for the year remain, firstly, strengthening our balance sheet. Secondly, improving our deposit franchise.
Third, maintaining industry-level leading levels of liquidity. And fourth, significantly building our capital base. The left side of the page repeats the guidance that we provided to the street earlier in the year. Much of our guidance remains the same, but as you can see, we are fine-tuning our outlook modestly to the best of our ability, aligning to our four focus areas.
First, we will now manage our balance sheet and thus loan book to flat to some decline throughout 2023. On the deposit side, we will focus on maintaining balances while improving and remixing the quality of our deposit base by replacing higher cost deposits with core deposit growth from our current pipeline, which exceeds $2 billion today. This will be the primary driver of net interest margin expansion that we will generate throughout the year. Our core non-interest expense growth will be commensurately moderated to 5% to 7% annual growth. As Carla mentioned, our top priority in the current environment is to build upon our already robust capital ratios. We are committed and decisive on our path of achieving 11% to 11.5% CET1 by the end of this year, given the current environment.
Consistent with this, while there are still approximately half a million shares remaining in our share repurchase authorization, While we did buy back a significant amount of shares this quarter, we are pausing repurchases in the near term as we first focus on materially improving our capital base. Thank you. We will now be happy to open up the line for questions.
At this time, I would like to remind everyone, in order to ask a question, press star, then the number one on your telephone keypad. And your first question comes from the line of Frank Chiraldi from Piper Sandler. Your line is open.
Unidentified AnalystAnalyst, Piper Sandler
Good morning. I wondered if you guys could talk about the non-interest-bearing deposits that came in, the $1.5 plus billion, I guess that came in late in the quarter. Can you talk a little bit about, is that CBID related? And if so, what are the total deposits related to that business now?
Sam SidhuPresident and Chief Executive Officer
Sure. Good morning, Frank. As you rightfully pointed out, we saw positive migration from our interest-bearing balances to non-interest-bearing deposits led by our tech enablement, specifically, as you called out, in our CBIT-related payment vertical. And really, the improvement in the quality and cost of our CBIT-related deposits was driven by API integrations and the resulting significant increase in the volume of payments. So that's what leads to the non-interest-bearing remix. To answer your follow-on question, our balances were essentially flat quarter over quarter in CBIT-related deposits at about $2.25 billion. Okay. And just given, you know, it seems like if you're in this business and staying in the business and really seems like the strongest man left standing in the business in terms of banks, I guess, are you thinking about why not grow that more significantly and therefore drive deposit costs even lower here?
So our primary focus, remember this is a payments business, so our primary focus was to meaningfully reduce customer concentration, add new clients, and add key anchor clients. This has always been a payments vertical as a broad strategy of a payments hub, whether that's Wires, APH, ACH, FedWire, eventually FedNow, and CBIT. These are just different payment offerings we want to offer our corporate clients. With CBIT in particular, given the high velocity of money movement intra-bank, it's prudent to keep a good significant portion of these deposits liquid. And as such, it doesn't really make sense to allocate a larger portion of our deposit base as they're not really fully investable.
Okay, so there's not necessarily a significant opportunity to bring in additional non-interest-bearing balances. You know, I'm just thinking in the, you know, obviously blockchain initiative, but just in the, you know, crypto industry in general, just given Silvergate is liquidating, signature liquidating. So is that not necessarily an opportunity? I guess I still don't fully understand that.
Jay SidhuChair
Yes. Let me take a shot. Sorry, let me take a shot at this, Frank, also in addition to, I think something Sam said, please, I want to reiterate. What we've learned is you do not want to have concentration risks in this environment. You know, the signature problems and Silicon Valley problems are very much related to lack of risk management liquidity, as well as taking a huge amount of concentration risk. We have never taken concentration risk, and we will not take concentration risk, irrespective of how many big opportunities one sees in non-interest-bearing deposits. The granular portfolio, quality of portfolio from diversified and huge number, large number of customers is prudent, and it's consistent with our approach to a forward-thinking bank that has DNA, in its DNA, strong risk management.
Unidentified AnalystAnalyst, Piper Sandler
Okay. All right. That certainly makes sense. And then just as a follow-up, sorry if I missed this, Sam, but in terms of group period end, you know, in April, did you talk about what deposit flows have looked like in April? And you talked about, I think Carla talked about the opportunity for or the strong pipeline for core deposit growth. Is that mostly in the specialty lending vertical? Can you just share some color there?
Sam SidhuPresident and Chief Executive Officer
Sure absolutely So firstly overall as there has been increased stability in the banking industry in the month of April this has led to strong momentum in our deposit base So, for example, in the first few weeks of April, across our mortgage warehouse, our fund finance and tech and venture businesses, FIG and Digital Bank, we saw inflows of several hundred million dollars in deposits. So as you rightfully pointed out, our deposit pipeline is strong. It's about $2 billion. And we're winning high-quality deposit accounts that are in motion and in flight. And we're seeing very positive momentum on many of the tech-enabled deposit initiatives, as we called out. The benefit of the tech-enabled deposit relationships are we have an enhanced value proposition.
We're providing technology. We're creating a sticky relationship. And these are at or below market rates.
Unidentified AnalystAnalyst, Piper Sandler
Okay, I appreciate the call. Thanks.
And again, if you'd like to ask a question, it's star one on your telephone keypad. Your next question comes from the line of Peter Winter from DA Davidson. Your line is open.
Peter WinterAnalyst, D.A. Davidson
Good morning. I was wondering, can you provide some guidance on net interest income? I'm thinking, And just given this margin outlook, the first quarter should really be a trough.
Carla LeiboldChief Financial Officer
Yes, Peter, good morning. So I can give you some color on that. So you're right. So we believe our margin has troughed. We are expecting it to expand through the remainder of 2023. We are still in line with the guidance that we had previously given, the 285 to 305, but we do expect to see our margin hit 3% or higher throughout the course of this year.
Peter WinterAnalyst, D.A. Davidson
I'm sorry, I was looking for the net interest income guidance. For the year, I'm just thinking first quarter is a trough.
Carla LeiboldChief Financial Officer
Yeah, that's consistent. Go ahead, Carla, sorry. Yes, so consistent with going forward, our core net interest income, excluding PPP, we believe, is troughed and should increase in line with the margin target that we gave you, Peter.
Sam SidhuPresident and Chief Executive Officer
Peter, as you can see, there's a couple of moving parts here from growth in loans to decline in loans. So there's also some interest income movement that's going to progress as a year progresses. Our focus will have governors from a margin perspective, but will be a little bit dynamic in some of the loan balances. And Peter, just as a reminder, there are two days less in the first quarter than future quarters, so that'll also have some incremental NII improvement.
Peter WinterAnalyst, D.A. Davidson
Okay. Just on expenses, how much were expenses related to BMTX, BMXT, this quarter, and would it be the same level in the second quarter? Is the contract still scheduled to end at the end of this quarter?
Carla LeiboldChief Financial Officer
Yeah, so a couple of things on there. So first I'll talk about just the contractual arrangement with BMTX. So in our Form 10-K, we talked about keeping roughly half of those deposits, and the other half of the deposits are targeted to go to a new partner bank of BMTX. In the first quarter, we did amend those contracts.
Our half of those deposits will stay with us for at least another two years, And we extended the other half going to the partner bank to June 30 of 2024. I will tell you that we did renegotiate those contracts at current market terms. In Q1, our expenses were roughly $7 million. Notably, I would say we are no longer paying the interchange make-hole that we were previously paying under the old contracts. From a guidance perspective, I think we've renegotiated current market terms, so we're no longer giving the guidance XPPP. When you look at our core non-interest expense guidance, we were roughly $305 million last year. We've put a 5% to 7% increase on that for 2023.
That gets you to roughly $320 to $325. So if you look at non-interest expense at roughly $80 million per quarter, that seems like a good run rate to us.
Peter WinterAnalyst, D.A. Davidson
And can you just give an update on the provision expense? Are you still comfortable with kind of that $18 to $22 million range? And I'm just assuming there's really no more need to kind of build reserves from here, given the outlook on the deposit side.
Carla LeiboldChief Financial Officer
Yeah, Peter, that's right. That sort of $18 to $22 million range per quarter is in line with our forecast.
Peter WinterAnalyst, D.A. Davidson
Okay. Thanks.
And there are no further phone questions at this time. David, do we have any web questions?
David PattiInvestor Relations
Thank you, Rob. We have a question from Chris Crawford who asks, could you share some characteristics of the commercial real estate portfolio?
Andy BowmanChief Credit Officer
Sure, I can take that. Chris, appreciate the question, and thank you for the question. It allows me to highlight, I think, really the strength of that underlying Cree portfolio. The predominant composition of that Cree portfolio is multifamily. That's approximately 67%, almost 70% of the entire underlying investment Cree portfolio. That portfolio is predominantly within our core market. Underwriting LTVs and current LTVs are in that 65% to 70% range. Debt service coverage ratio across the board continues to be strong, averaging north of 1.5 times coverage on that perspective. The other key component that we keep a very close eye on, obviously, is the upcoming rate reset environment.
The good news around that is the bulk of our portfolio does not come up for any type of a rate reset until north or beyond that of 2025. So from a timing perspective, we do not have a lot of the book coming up for a rate reset environment in the next 24-month period, which I think bodes well. We underwrite basically off of a forward-looking yield curve, and then we also do stress tests, all underwriting at a 300 basis point, assumed increase in interest rates. So overall, the book is performing well. As I noted before, our Cree office exposure is extremely limited, and I think in the deck there we gave some highlights around the LTVs, which are around 58%, the DSCR around 180.
So overall sound underwriting there as well. And from a retail exposure perspective, I think which is also important is that's gotten some news recently, is we've only got about $170 million total in what would be 100% retail investment Cree as well. Portfolio metrics around that are very similar to the office book. Investment retail and investment office are two lines that we have never really actively played in. We've always been concerned about those lines, and I think as Sam reiterated earlier in the presentation, we actually have not done really any investment Cree business within the past six to nine months overall just because of the uncertainty in the environment. So I hope that answers the question.
And we do have a phone question. We have a follow-up question from the line of Frank Schiraldi from Piper Sandler. Please go ahead. Your line is open.
Unidentified AnalystAnalyst, Piper Sandler
Hi, guys. Just figured I'd ask another one while we're here. In terms of the CET1 ratio, just curious your thoughts. Obviously, you know, seems like a prudent time to be building capital. Is that sort of where you think the industry is going to, or is that more sort of a temporary level so we get through some of this volatility? Just curious, you know, why the significant increase in the CET1 ratio by year end?
Jay SidhuChair
I think, Frank, it's prudent. I can't tell you how the rest of the industry is looking at things, but we are looking at things that higher capital ratios, stronger credit quality, better deposit franchises, very strong overall interest rate and liquidity risk management is very, very prudent. And especially in the uncertain times of recession, and we have been talking, as you know, Frank, with you and your colleagues for the last well over a year now, that we believe it's imminent that we're going to hit a recessionary period. And now we are seeing absolute certainty of hitting a recession. So with all of those in mind, we think it's very, very prudent. And I think management, based upon who the people we talk to, are thinking same way, but we can't really speak for the industry.
Unidentified AnalystAnalyst, Piper Sandler
That's okay. Great. Thank you.
Jay SidhuChair
Thank you.
And there are no further phone questions. Do we have any web questions?
David PattiInvestor Relations
We do have two more web questions. We'll take these and then we're closing questions. The first question comes from Stuart Epstein, who asks if there's been any thought to redeeming the high-yielding preferred stocks.
Sam SidhuPresident and Chief Executive Officer
Yeah, we are not at this time.
David PattiInvestor Relations
Okay. And the second from Mark Hawes, an investor, who asks if there's anything that we can shed light on regarding employee talent acquisition due to everything that's been going on in banking of recent months and our ability to attract talent.
Sam SidhuPresident and Chief Executive Officer
Sure. Absolutely. Absolutely. You know, we have been very active in thinking about aligning with our focus areas of strengthening the balance sheet, improving our deposit franchise, increasing a lot of liquidity to make sure that we are focused on finding some of the talent that's in motion from some of the banks that are either weakened or no longer with us. So as such, we've interviewed dozens and dozens of executives as well as some very large teams over the past couple of weeks with an acute focus on deposit gathering of sticky relationships that will eventually have credit needs.
Okay, that ends our question and answer period.
David PattiInvestor Relations
Jay or Sam, any final closing comments?
Jay SidhuChair
Yeah. Well, thank you very much, ladies and gentlemen, for taking the time to join us. We really appreciate your interest in customers. Have a good day.
This concludes today's conference call. Thank you for your participation. You may now disconnect.
Other Customers Bancorp earnings calls
- Q2 2026 earnings call
Management framed the quarter as evidence its organic-growth strategy is working, while emphasizing AI productivity, lower-cost deposits and a stronger second-half trajectory.
Jul 24, 2026Confident0.78 - Q1 2026 earnings call
Management framed the leadership transition as continuity, while shifting focus from foundational investment toward multi-year growth, AI-enabled scaling, payments diversification and risk management.
Apr 24, 2026Confident0.78 - Q3 2025 earnings call
Management framed the quarter as evidence that deposit transformation, diversified growth and stronger capital are sustaining performance as new teams ramp.
Oct 24, 2025Confident0.85 - Q2 2025 earnings call
Management framed the quarter as evidence that deposit transformation and team hiring are scaling, while positioning Cubics as an underappreciated strategic asset.
Jul 25, 2025Confident0.72 - Q1 2025 earnings call
Management framed Q1 as evidence that deposit remix, recruited teams and disciplined loan growth are strengthening the franchise despite rising macro uncertainty.
Apr 25, 2025Positive0.65 - Q4 2024 earnings call
Management framed 2024 as a deposit-franchise and risk-infrastructure transition, with momentum entering 2025 but execution still dependent on disciplined growth and remixing funding.
Jan 24, 2025Positive0.68 - Q3 2024 earnings call
Management framed Q3 as a transition year, with deposit remix and risk investments weighing on near-term results but positioning the bank for stronger 2025 profitability.
Nov 01, 2024Positive0.62 - Q2 2024 earnings call
Management framed the quarter as evidence that deposit remixing and new teams are restoring growth while capital targets are met and margins expand.
Jul 26, 2024Confident0.72 - Q1 2024 earnings call
Management framed the quarter around deposit-franchise transformation, with new teams expected to accelerate remixing before balance-sheet growth resumes.
Apr 26, 2024Confident0.72 - Q4 2023 earnings call
Management framed 2024 as a year to keep remixing deposits while rebuilding loans selectively, using stronger capital and liquidity to pursue franchise-enhancing growth.
Jan 26, 2024Positive0.68 - Q2 2023 earnings call
Management framed the quarter as a deposit-remix and balance-sheet-quality milestone, while emphasizing disciplined growth and a path to stronger capital.
Jul 28, 2023Confident0.72 - Q3 2022 earnings call
Management framed the quarter around disciplined balance-sheet optimization, moderating growth, and building capital while positioning for margin expansion in 2023.
Oct 27, 2022Confident0.72
Done reading? Open Customers Bancorp with the chart, filings, and estimates next to this call.
About this transcript
The summary, guidance, analyst focus, and tone are automated and should be checked against the call before being relied on. Names and figures can be misheard. Listen to the replay.