Harte Hanks (HHS) risk factors

28 risks, 1 new, 3 dropped, 6 reworded since the prior year. The company relies heavily on a top client representing 10.5% of revenue in 2025. Cost management through Project Elevate remains central to operations. Client concentration and leadership turnover continue to pose key risks.

30 risks. Customer concentration is high, with our largest client representing 11.9% of total accounts receivable in 2024. Contact center and B2B engagements are typically cancellable on short notice by clients. We rely on data suppliers, leasehold properties, and third-party telecommunications infrastructure for core operations.