Horace Mann Educators (HMN) Q4 2024 earnings call transcript

Transcript, summary, guidance, and what analysts pressed on from the Horace Mann Educators Corp. call on February 6, 2025.

Held
February 6, 2025
Tone
Confident0.82
Analysts
4
Words
7,244
2025 core EPS guidance
$3.60-$3.90record earnings targeted
2025 shareholder ROE
at least 10%double-digit target
2025 total investment income
$470M-$480Mincludes managed portfolio
2025 managed investment income
$370M-$380Mhigher rates benefit
2025 catastrophe losses
$90Mabout 11% of NPE
2025 CML returns
6.25%improving, below historic averages
2025 LP returns
7.25%improving, below historic averages
2025 P&C target
mid-90s combined ratioauto mid-90s, property 90% or below

Summary

Management framed 2024 as completed P&C profit restoration, with 2025 shifting toward scalable growth and more predictable earnings.

Guidance

  • $3.602025 core EPS guidance $3.60-$3.90
  • 10%2025 shareholder ROE at least 10%
  • $470M2025 total net investment income $470M-$480M
  • $370M2025 managed portfolio net investment income $370M-$380M
  • 6.25%2025 CML returns 6.25%
  • 7.25%2025 limited partnership returns 7.25%
  • $90M2025 catastrophe losses $90M
  • 2025 blended auto and property rate increases likely mid-single digits

What analysts pressed on

  • 01CML returns: broad valuation adjustments have abated, but management does not expect full recovery in 2025.
  • 02Catastrophe losses: the $90M estimate reflects exposure adjustments, mitigation actions, roof schedules and rising replacement costs.
  • 03Growth strategy: management deferred detailed targets and capabilities to the May Investor Day.
  • 04Property competitiveness: management emphasized holistic product offerings and third-party partners over price-led growth.
  • 05Auto frequency: lower frequency may prove temporary, so pricing will remain tied to aggregate loss trends.
  • 06Supplemental utilization: demand remains strong despite favorable morbidity, with benefit ratios expected to normalize over time.

Notable disclosures

  • 75%75%-80% of roof losses occur in states where roof schedules are already implemented.
  • 10%Over 10% risk-adjusted reinsurance cost reduction was achieved for 2025.
  • 6.25%CML cash returns are currently in the low 8s versus a 6.25% 2025 accounting assumption.
  • $0.35Fourth-quarter reserve releases totaled approximately $0.35 per share across P&C and supplemental businesses.
  • Management attributed water-claim severity improvements partly to claims mitigation and fewer reopened claims.

Risks raised

  • CML returns retain property-specific idiosyncratic risk despite improving valuations and operating conditions.
  • Catastrophe estimates remain vulnerable to weather volatility, particularly hurricanes and convective storms.
  • Supplemental benefit ratios may rise as utilization normalizes from unusually favorable levels.
  • Auto pricing could require adjustment if lower frequency persists or loss trends diverge from expectations.
  • Property growth remains constrained by aggregation concerns and earnings volatility.

Tone: Confident 0.82

Management expressed high confidence in 2025 guidance, citing restored P&C profitability, stronger predictability and improving investment returns.

Who spoke

Company

  • Brendan DawalInvestor Relations
  • Marita ZuraitisChief Executive Officer
  • Ryan Edward GreenierChief Financial Officer
  • Mark Richard DesrochersChief Corporate Actuary & SVP of Property and Casualty

Analysts

  • Wilma BurdisAnalyst, Raymond James
  • John BarnidgeAnalyst, Piper Sandler
  • Meyer ShieldsAnalyst, KBW
  • Matt CarlettiAnalyst, Citizens JMP

Full transcript

Analyst questions are marked with a bar. Timestamps are into the recording.

Prepared remarks

spglobal. com/marketintelligence Horace Mann Educators Corporation NYSE:HMN FQ4 2024 Earnings Call Transcripts Thursday, February 6, 2025 3:00 PM GMT S&P Global Market Intelligence Estimates -FQ4 2024- -FQ1 2025- -FY 2024- -FY 2025- CONSENSUS ACTUAL SURPRISE CONSENSUS CONSENSUS ACTUAL SURPRISE CONSENSUS EPS Normalized 1.03 1.62 57.28 1.00 2.58 3.18 22.78 3.83 Revenue (mm) 418.33 409.00 (2.23 %) 421.40 1604.53 1595.20 (0.58 %) 1733.85 Currency: USD Consensus as of Feb-07-2025 4:18 AM GMT - EPS NORMALIZED - CONSENSUS ACTUAL SURPRISE FQ1 2024 0.76 0.60 (21.05 %) FQ2 2024 0.18 0.20 11.11 % FQ3 2024 0.75 0.76 1.33 % FQ4 2024 1.03 1.62 57.28 % Contents spglobal. com/marketintelligence Table of Contents Call Participants Presentation Question and Answer HORACE MANN EDUCATORS CORPORATION FQ4 2024 EARNINGS CALL FEB 06, 2025 spglobal. com/marketintelligence 3 Call Participants EXECUTIVES Brendan Dawal Marita Zuraitis President, CEO & Director Mark Richard Desrochers Chief Corporate Actuary & SVP of Property and Casualty Ryan Edward Greenier Executive VP, CFO, Principal Accounting Officer & Chief Investment Officer ANALYSTS John Bakewell Barnidge Piper Sandler & Co. , Research Division Matthew John Carletti Citizens JMP Securities, LLC, Research Division Meyer Shields Keefe, Bruyette, & Woods, Inc. , Research Division Wilma Carter Jackson Burdis Raymond James & Associates, Inc. , Research Division HORACE MANN EDUCATORS CORPORATION FQ4 2024 EARNINGS CALL FEB 06, 2025 spglobal. com/marketintelligence 4 Presentation Operator Good day, and welcome to the Horace Mann Educators Fourth Quarter 2024 Investor Call. [Operator Instructions] Please note, today's event is being recorded. I would now like to turn the conference over to Brendan Dawal, Vice President of Investor Relations. Please go ahead, sir.

Brendan DawalInvestor Relations

Brendan Dawal Thank you. Welcome to Horace Mann's discussion of our fourth quarter and full year 2024 results. Yesterday, we issued our earnings release, investor supplement and investor presentation. Copies are available on the Investors page of our website. Marita Zuraitis, President and Chief Executive Officer; and Ryan Greenier, Executive Vice President and Chief Financial Officer, will give the formal remarks on today's call. With us for Q&A, we have Stephen McAnena and Mark Desrochers. Before turning it over to Marita, I want to note that our presentation today includes forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. The company cautions investors that any forward-looking statements include risks and uncertainties and are not guarantees of future performance.

These forward-looking statements are based on management's current expectations, and we assume no obligation to update them. Actual results may differ materially due to a variety of factors, which are described in our news release and SEC filings. In our prepared remarks, we use some non-GAAP measures. Reconciliations of these measures to the most comparable GAAP measures are available in our investor supplement. I'll now turn the call over to Marita.

Marita ZuraitisChief Executive Officer

Marita Zuraitis President, CEO & Director Thanks, Brendan, and good morning, everyone. Horace Mann delivered a record fourth quarter with very strong results that showcase the earnings power of all of our businesses. Before we dive further into the details, I want to comment on the recent wildfires in Southern California. Our thoughts are with those affected by these devastating events. Our claims team is working with our affected policyholders to provide quick and compassionate assistance, delivering on our promise of distinctive service. As a partner to the firefighting community, we deeply appreciate the heroic efforts of the first responders serving their communities. Ryan will provide more details later in the call, but our current estimate of direct policyholder losses is in the conservative range of $5 million to $10 million.

Turning to this quarter's results. Yesterday, Horace Mann reported record fourth quarter core earnings of $1.62 per share, a 93% increase over prior year. Full year 2024 core EPS of $3.18 more than double our 2023 earnings and core return on equity of 8.8%. In 2024, we did exactly what we set out to do, restore P&C profitability while positioning Horace Mann for sustained, profitable household growth. Specifically, from a bottom line perspective, in Property and Casualty, we reported a full year combined ratio of 98%, a 15-point improvement over prior year. We are clearly seeing the benefit of the significant rate increases implemented over the last 3 years. In addition, roof rating schedules have been implemented in our most wind and hail-prone states with the new terms and conditions taking effect at renewal.

These include required minimum wind and hail deductibles. From a top line perspective, premiums and contract deposits increased 8% over prior year. P&C net premiums earned increased 14%. In addition, we grew sales by double-digit percentages in auto, individual supplemental and lifelines by investing in our agency force and lead generation capabilities. Net investment income increased over prior year due to the strong core fixed income returns, a benefit of the continued higher interest rate environment. While underperforming in the first half of the year, the commercial mortgage loan fund portfolio contributed $17 million in the second half, exceeding our midyear estimate of $10 million to $12 million. These results clearly illustrate the significant efforts taken to restore P&C profitability as well as the strength of our multiline business model through various business cycles.

This strong foundation enables us to now concentrate our focus on driving sustained profitable growth and continued increase in shareholder value. We are guiding 2025 core earnings within the range of $3.60 to $3.90 per share with a shareholder return on equity of at least 10%. With more sustained profitable growth, we have the opportunity to drive return on equity even further into the double-digit range. Our strategy to accomplish this is twofold: maintain business profitability while strategically investing in driving profitable growth.

Let me start by talking about target profitability by segment. In Property and Casualty, our focus is to reach a mid-90s combined ratio while mitigating earnings volatility in the property line. For both auto and property, we will continue to take rate as needed to keep pace with anticipated loss trends, likely in the mid-single digits for 2025 on a blended basis. HORACE MANN EDUCATORS CORPORATION FQ4 2024 EARNINGS CALL FEB 06, 2025 spglobal. com/marketintelligence 5 We continue to leverage industry-leading tools to better model severe weather risk to better manage property exposure. In Life and Retirement, we expect the steady earnings contribution from the segment to continue, bolstered by the very strong investment yields we have achieved in our core fixed income portfolio.

The 2025 outlook for our commercial mortgage loan funds and limited partnerships portfolios remains conservative, but represents an improvement over 2024. In Supplemental and Group benefits, our pretax profit margin remains above our profitability targets due to lower policyholder utilization. Our expectation is that utilization will continue to trend back towards more typical levels with time and as we continue to grow this business. Our initiatives to improve Horace Mann's products, distribution and infrastructure continually evolve to better meet the needs of our market. With profit restoration complete, our product focus will turn to operational efficiencies and product enhancements. Later this year, we will introduce our next-generation cancer product in our individual supplemental line, which will build upon that flagship product and include new benefits that reflect the advancements in cancer treatments.

In addition, we continue to make investments to modernize our P&C pricing processes to reduce cycle time and give our business the flexibility to respond even faster to changes in trends. To further our distribution effectiveness, we are continuing to invest in our agency force and successful lead generation strategies. Recently, we rolled out our state-of-the-art customer relationship management platform, Catalyst, to our exclusive agency force and internal teams. This tool leverages advanced technology and AI to drastically simplify workflows and enhance customer interactions with features like predictive analytics, digital documentation integration and streamlined marketing capabilities. This investment equips agents with more sophisticated tools to focus on building customer relationships and their agencies in 2025 and beyond. Our agency force remains strong.

In 2024, we grew our points of distribution and across the board, our agents are more productive. Over the past year, agency production is up 10% and average agent income is up 20%. Many of us spent last week with agents at our annual sales conference and morale is strong. On the infrastructure front, we continue to make investments in technology to enhance the operational effectiveness of our business. For example, in the individual supplemental line, we are nearing completion of straight-through processing capabilities, which will automate and accelerate many elements of the sales cycle.

To close, our 2024 performance was very strong and illustrated what our multiline niche market business model can achieve with solid profitability across the enterprise. By executing on our strategic and scalable growth strategy, we will achieve our 2025 goals of a larger share of the market, record core earnings and a sustainable double-digit shareholder return on equity. Thanks. I'll now turn the call over to Ryan.

Ryan Edward GreenierChief Financial Officer

Ryan Edward Greenier Executive VP, CFO, Principal Accounting Officer & Chief Investment Officer Thanks, Marita. Today, I will add some color to the fourth quarter and full year results as well as discuss our 2025 guidance. At the corporate level, full year 2024 core earnings of $132 million or $3.18 per diluted share was more than double the prior year result. Core return on equity of 8.8% was a 4.5 point improvement over 2023. Record fourth quarter core EPS of $1.62, a 93% increase over the prior year, reflected both the profitability restoration we completed in the Property Casualty segment as well as each segment performing at or above our expectations. For 2025, we are streamlining our corporate guidance to focus on a more holistic view of the earnings power of the total enterprise, along with the long-term profitability targets for the individual businesses.

You can see the guidance details in our investor presentation on Page 12. As Marita mentioned, we expect a core EPS in the range of $3.60 to $3.90 and a double-digit return on equity. Guidance includes total net investment income in the range of $470 million to $480 million. In our managed portfolio, we expect net investment income between $370 million to $380 million, which reflects the continued benefit of the higher interest rate environment as well as conservative expectations for commercial mortgage loan and limited partnership returns that are an improvement over 2024, but remain below historic averages. Full year 2024 reported commercial mortgage loan and limited partnership returns were 3.42% and 4.65% compared to full year 2025 forecasted returns of 6.25% and 7.25%.

We are assuming catastrophe losses of $90 million or about 11% of the net earned premium for the full year. This estimate is in line with our 5-year historical average on an exposure weighted basis and reflects the expected benefits of the underwriting actions we've taken to reduce earnings volatility in property. As a reminder, our catastrophe losses tend to be weighted to the second quarter, which typically represents about half of our annual cat losses. The California wildfires will be a first quarter 2025 event. As Marita mentioned, our current estimate of direct policyholder losses is in the range of $5 million to $10 million as we are underrepresented in the L. A. area relative to our statewide market share.

Turning to 2024 results by segment. In Property Casualty, we clearly see the success of our multiyear profitability restoration strategy of rate and non-rate underwriting actions reflected in the results. Full year core earnings for the segment were $49.1 million, an $85 million improvement over the prior year. HORACE MANN EDUCATORS CORPORATION FQ4 2024 EARNINGS CALL FEB 06, 2025 spglobal. com/marketintelligence 6 Annual net written premiums of $779.3 million increased 13.9% over prior year, primarily on higher average written premiums. The reported combined ratio of 97.9% improved 15.4 points over prior year, primarily reflecting improved underlying results as well as favorable prior year development and slightly lower catastrophe losses. We released $29.5 million in prior year development in 2024. Auto releases were $15.2 million.

Property was $14.3 million, of which $10.3 million was in the fourth quarter. It was related to favorable severity from accident years '23 and prior. For the full year, the majority of releases were in shorter tail coverages like auto property damage and property, where we're seeing the benefit of lower severities and improved claims processes. Full year catastrophe losses were $94.9 million compared to $97.6 million a year ago. This represents a 12.8 point impact on the combined ratio. More than 25% of the full year catastrophe losses were related to Hurricane Helene. The P&C underlying loss ratio of 61.9% improved 9.3 points over the prior year, reflecting both higher average premium and lower non-catastrophe weather losses. Full year segment sales were strong at $100.9 million, a 29% increase over the prior year.

In auto, net written premiums of $490.7 million increased 11.8% over the prior year. The combined ratio of 98.4% improved 13.3 points, primarily due to higher average premiums. Despite substantial rate increases, policyholder retention declined only 1 percentage point to 85.3%. In property, net written premiums were $288.6 million, a 17.7% increase over prior year. The combined ratio of 96.4% improved 19.7 points, reflecting improved underwriting results, largely due to favorable weather and favorable prior year development. Household retention remained steady at 89.6%. As Marita mentioned, our profitability target for the P&C segment is a combined ratio in the mid-90s, which we expect to achieve in '25 as rate and non-rate underwriting actions fully earn in across the book. If you break the combined ratio down by product line, we're underwriting auto to the mid-90s and property to 90% or below.

Also, in the investor presentation appendix, we provide details on our 2025 reinsurance program that renewed in January. We were very pleased with the renewal process this year and risk-adjusted reinsurance costs declined over 10% for 2025, reflecting our prudent approach to exposure management. In Life and Retirement, core earnings of $56.3 million were below prior year, primarily due to lower net interest margins. The net interest spread on our fixed annuity business declined to 172 basis points compared to 218 in 2023. This reflected lower commercial mortgage loan fund returns. Our longer-term target for net interest spread on our fixed annuity business remains in the range of 220 to 230 basis points. Net written premiums and contract deposits of $573.9 million were a slight increase over the prior year.

And in the retirement business, deposits in our core 403(b) products remained strong and persistency was steady at 91.4%. In the Life business, annualized life sales increased 11.8% over prior year and persistency improved slightly, ending the year above 96%.

Moving to Supplemental and Group Benefits. This segment contributed $60.4 million to core earnings, a 10% increase over prior year. Q4 benefits and changes in reserves reflect a favorable impact from the annual reserve assumption review, primarily related to favorable morbidity in our group long-term disability book. As a result, the combined benefits ratio remains below our long-term expectation. We continue to expect the benefit ratio to tick up with more normal utilization trends and, as we continue to grow this business. In Individual Supplemental, net written premiums and contract deposits of $121.3 million were a slight increase over the prior year. The pretax profit margin of 35.7% was down 1 percentage point from the prior year but remains above our profitability target.

We continue to see very strong customer demand for these products and had record sales of $5.5 million in the fourth quarter. Full-year sales of $17 million were a 12.6% increase over the prior year and persistency remained strong at 90.5%. In Group Benefits, net written premiums and contract deposits of $133.2 million were slightly below the prior year. The pretax profit margin of 17.4% was very strong and covered lives grew to 838,000 with strong persistency. I also want to comment on a one-time item we have noted in our materials as noncore legacy commercial exposures. As noted in our 10-K last year, we were named as a defendant in litigation and presented with claims related to legacy commercial policies.

These commercial policies were issued as early as the 1960s under a previous ownership structure in business lines in which we no longer operate. In the fourth quarter, we recorded $18 million of reserves and $2 million of expenses pretax related to these matters. We believe the reserve selected is prudent, conservative, and appropriate to cover a wide range of possible outcomes.

Turning to investments. Full-year net investment income on the managed portfolio of $357.6 million was slightly above the prior year. Let me break the results down into our 3 distinct portfolios. In our core fixed maturities portfolio, which represents about 80% of our total investments, income of $287 million was up 6.6% over the prior year. Our core fixed income new money yield in the fourth quarter was 5.38%, which exceeded the portfolio book yield by over 100 basis points. In commercial mortgage loan funds, income of $21.5 million was below the prior year due to unfavorable valuation adjustments on the portfolio during the first half of the year as required by the equity method of accounting. HORACE MANN EDUCATORS CORPORATION FQ4 2024 EARNINGS CALL FEB 06, 2025 spglobal.

com/marketintelligence 7 We believe we have reached the inflection point with significantly improved returns in the second half of the year. For perspective, commercial mortgage loan investment income in the first half of the year was about $4 million compared to $17 million in the second half. In limited partnerships, income of $23.3 million was a 7.9% increase over the prior year with strong results from private credit, infrastructure-related funds, and private equity, partially offset by lower returns in real estate equity. At year-end 2024, adjusted book value was $37.54. Adjusted book value better shows the intrinsic value of our business by adjusting for both unrealized investment losses and net reserve remeasurements attributable to discount rates. We use adjusted book value when we talk about our core return on equity.

The ratio of debt to capital on a similarly adjusted basis was 26.3% at year-end, an appropriate level for our current financial strength ratings. We remain committed to driving shareholder value creation through an annual dividend with a compelling yield, and we will continue to opportunistically buy back shares when market conditions are favorable. For the full year '24, we repurchased 256,000 shares at a total cost of $8.5 million at an average price of $33.31. We have about $26 million remaining on our current share repurchase authorization. As we have stated before, our first priority and the most accretive use of excess capital is to fund profitable growth. In 2025, we are well positioned to strategically deploy funds on marketing technologies and tactics in a thoughtful way while maintaining our disciplined approach to expense management.

In closing, 2024's core earnings were among the highest in the company's history, including a record fourth-quarter result, and we expect 2025 to be even better. By capitalizing on the profitability improvements made to the business and fully leveraging our growth strategies and market knowledge, we will meet our long-term goal of a sustainable double-digit shareholder return on equity in 2025. We are proud of our progress and excited for this next chapter for Horace Mann. Before we turn to Q&A, I want to mention that Horace Mann is planning to host an Investor Day in May at the New York Stock Exchange. We will present a deep dive into our strategic initiatives to drive sustained profitable growth with more detail on our go- forward plans at the corporate level and by individual business lines.

We'll be providing more information on that soon. Thank you, operator, and now we're ready for questions. HORACE MANN EDUCATORS CORPORATION FQ4 2024 EARNINGS CALL FEB 06, 2025 spglobal.

Questions and answers

com/marketintelligence 8 Question and Answer Operator [Operator Instructions] Today's first question comes from Wilma Burdis with Raymond James.

Wilma BurdisAnalyst, Raymond James

Wilma Carter Jackson Burdis Raymond James & Associates, Inc. , Research Division Could you talk a little bit about what gives you confidence in the CML returns, CML returns improving? And then could you help us think about maybe quantifying the potential drag on the 2025 guide, EPS guide based on those lower returns?

Ryan Edward GreenierChief Financial Officer

Ryan Edward Greenier Executive VP, CFO, Principal Accounting Officer & Chief Investment Officer Wilma, it's Ryan. On CMLs, as I said in prepared remarks, we do think we are at an inflection point, and we're confident about the direction that, that portfolio is going for us as well as the broader sector. You're always going to have property-specific idiosyncratic risk. It's just the nature of the asset class. But overall, what we're seeing is we're seeing the broad-based valuation adjustments that impacted our returns in the first half of '24 largely abate. The economy remains strong. Values are actually going up for industrial properties. In many areas and many geographies, the multifamily story is quite good. So we loaded a 6.25% assumption in '25.

This is about a $600 million asset class for us. And if you think about it, the cash returns that we disclosed in the investor presentation for you are in the low 8s at this point. So you could put 200 basis points on that. But remember, we're not out of the woods yet. So I feel pretty confident we're moving in the right direction, and it's going to be a better year. But I still don't think we'll recover all of that adjustment in '25.

Wilma BurdisAnalyst, Raymond James

Wilma Carter Jackson Burdis Raymond James & Associates, Inc. , Research Division Just one on cash and then hopefully, I can sneak in another question really quick. But cat losses, $90 million for '25 versus kind of $80-ish in '24 I understand there's the California wildfires in there, which seems pretty manageable. But maybe just talk about how much that changed from business growth versus some of the cat mitigation efforts you put in place. Ryan Edward Greenier Executive VP, CFO, Principal Accounting Officer & Chief Investment Officer So the cat losses are actually down a little bit.

Ryan Edward GreenierChief Financial Officer

They were closer to 95 in '24, Wilma. So our pick on a dollar basis is a little lower than actual performance. But I don't know if...

Marita ZuraitisChief Executive Officer

Marita Zuraitis President, CEO & Director And you have to remember those numbers are exposure adjusted, and they would include the usual math that we would do every year when we think about 5- and 10-year averages. I don't know if you have anything to add to that, Mark.

Mark Richard DesrochersChief Corporate Actuary & SVP of Property and Casualty

Mark Richard Desrochers Chief Corporate Actuary & SVP of Property and Casualty No, I think you've got it exactly right, Marita. I mean we generally look at our 5- and 10-year averages, make adjustments for changes in exposures and planned actions that we have around any aggregation mitigation that we're doing as well as the impact of the roof schedule, and that all plays in. And so I think what you are seeing is that number come down even as the overall exposure and maybe it's not rooftop count, but the exposure is going up just because the replacement costs are rising each year.

Marita ZuraitisChief Executive Officer

Marita Zuraitis President, CEO & Director Yes. And we feel very confident about the property underwriting and mitigation efforts we have underway, whether it's underwriting, whether it's coverage, whether it's pricing, whether it's the models that we are bringing to bear in a pretty modern way. We feel good about those efforts, and we think they are reflected in the numbers that we've put forward for 2025 and feel even more confident past 2025. HORACE MANN EDUCATORS CORPORATION FQ4 2024 EARNINGS CALL FEB 06, 2025 spglobal.

Wilma BurdisAnalyst, Raymond James

com/marketintelligence 9 Wilma Carter Jackson Burdis Raymond James & Associates, Inc. , Research Division And then could you just -- if you have a few more minutes, maybe just give us some updates on how you're thinking about growth, just more specifically on how you plan to execute on growing the different lines of businesses.

Marita ZuraitisChief Executive Officer

Marita Zuraitis President, CEO & Director Yes. One of the things Ryan in his script mentioned our Investor Day in May, and we're quite excited to be able to unpack with a little more specificity, the growth plans that we have for the business. Obviously, it was really important for us to show the Street, the earnings power of our company. And I believe this quarter is clearly showing that, building a multiline model, a well-diversified earnings stream. We knew that we needed to work hard like the rest of the industry on P&C profit restoration so that you could see the true earnings power of the company. And I believe this quarter demonstrates that. So for us, it's really exciting to be able to sit down with you in May and show you all the work we've been doing behind the scenes.

In really laying out the capabilities required to drive that growth agenda. Strong growth numbers in 2024, strong growth numbers in the quarter. We are not paying attention to the competitive landscape. We understand it, and we still feel very strongly that we can continue to grow this business. The tools, the capabilities we're building are for the long haul, but we're really excited about showing you how we think about that growth agenda in 2025 and certainly beyond.

Operator And our next question today comes from John Barnidge with Piper Sandler.

John BarnidgeAnalyst, Piper Sandler

John Bakewell Barnidge Piper Sandler & Co. , Research Division My question, the first one, with industry pricing kind of approaching rate adequacy for personal lines, does this put more options on the table, particularly on the property side where results are less differentiated versus auto, where the educator base is more of a differentiator with the strategic focus of the organization really being on reducing earnings volatility?

Marita ZuraitisChief Executive Officer

Marita Zuraitis President, CEO & Director Yes. I mean, John, one of the things that's interesting for us is we have been insuring educators for 80 years through every cycle. The amount of data we have on these educators, our intimate understanding of this group of folks really helps us navigate through cycles, continue to grow. Our strong retention in this business, I think, speaks for itself. And at the end of the day, if we don't give an educator a reason not to be with us, they probably would prefer to be with the educator company. And that's been our strategy all along. It's never been about providing the lowest price. Our strategy isn't to sell on price, and yet we understand the competitive dynamics of the marketplace, and we know that it matters.

So I'm really not sure how to give you anything else other than the fact that we've been doing it for a long time. We've navigated many cycles quite well. I think the last one was quite different. It was different for us. It was different for the industry. And we feel like we are back to a more historic level of profitability in that business and feel strong that we all learned a lot through this, and we may be conservative, but we feel really good about our dynamics going forward. I don't know if you have anything to add to that, Mark.

Mark Richard DesrochersChief Corporate Actuary & SVP of Property and Casualty

Mark Richard Desrochers Chief Corporate Actuary & SVP of Property and Casualty No, I think you said it well, Marita. I mean I do think, obviously, for us and our educator clients, looking at that the bundling of products is important to us. And property goes along with auto, but we want to be thoughtful about it from a property perspective. Clearly, that's a place to differentiate, but we also have to be cognizant of the volatility and the aggregation issues. So for us, it is about offering the total product suite, but at the same time, filling in with what we might need with other third-party partners where we can't do it because either we don't have the product or we don't feel great about our pricing or we have potential concerns with how our aggregation may be filling up, and we want to manage that volatility.

So I think it is a holistic approach, and I think it does help us differentiate a little bit from maybe folks that are focused primarily on the commodity auto products.

Ryan Edward GreenierChief Financial Officer

Ryan Edward Greenier Executive VP, CFO, Principal Accounting Officer & Chief Investment Officer HORACE MANN EDUCATORS CORPORATION FQ4 2024 EARNINGS CALL FEB 06, 2025 spglobal. com/marketintelligence 10 And John, I'll just add, this is Ryan. We're targeting a 90% combined ratio or lower for that line, and we feel that does provide an appropriate return for the business.

John BarnidgeAnalyst, Piper Sandler

John Bakewell Barnidge Piper Sandler & Co. , Research Division My follow-up question, any updates on changes to deductibles and roof schedules and the impact you're starting to see on the business there? I can't help but notice the meaningful prior year reserve development in the last couple of quarters.

Marita ZuraitisChief Executive Officer

Marita Zuraitis President, CEO & Director Yes. I mean I love that question, John, because we're actually seeing that hard work come through. Do you want to take that, Mark?

Mark Richard DesrochersChief Corporate Actuary & SVP of Property and Casualty

Mark Richard Desrochers Chief Corporate Actuary & SVP of Property and Casualty Sure. No, I think we are both in what you're seeing with the prior year reserve development, but also if you look at the fourth quarter, I think it was a really good quarter. I think there were a number of factors. I'd say we are seeing the impact of both shifts in wind and hail deductibles as well as the impact of the roof schedule. The roof schedule is not yet countrywide, but it's in the most meaningful states in terms of -- we're talking 75% to 80% of our roof losses come in those states, and we're certainly seeing that impact as well as we certainly experienced lighter weather like everyone in the fourth quarter.

We've also seen, to some extent, some tempering of the inflationary impact. So claims are settling at a lower rate than we might have expected coming into the year. And lastly, I'd highlight some of the work that our claims team has done to get on top of claim severity, especially and notably in non- weather water, which makes up a pretty good-sized chunk of our ex-cat losses, and we put a lot of effort into water mitigation, and we're seeing that pay off not only in our current quarter results, but I think that's also part of what we're seeing with what's driving prior year development that our ability to get on top of those claims, settle them, not see the same kind of reopen activity on them has helped give us some confidence that our reserve position was probably somewhat conservative.

And now that it's become clear, we've released those reserves.

Operator And our next question today comes from Meyer Shields with KBW.

Meyer ShieldsAnalyst, KBW

Meyer Shields Keefe, Bruyette, & Woods, Inc. , Research Division So 2, I guess, frequency-related questions. The first one is in supplemental. The fact that there's less utilization than you'd modeled, is that having any impact on demand?

Ryan Edward GreenierChief Financial Officer

Ryan Edward Greenier Executive VP, CFO, Principal Accounting Officer & Chief Investment Officer So Meyer, I think you bring up an important point or a good question around the utilization because we got a couple of questions on some of the supplemental reserve, or I should say benefit ratios. The way we report them in the supplement, they reflect in the fourth quarter, our annual reserve review for supplemental and group business. And I will say that the reserve releases are very similar to P&C, they are reflecting the improved underlying business trends that we're seeing in the business. So if I step back and if I look at the pretty sizable $9.8 million reserve release in the supplemental group and combine that with what we saw in P&C, that's about $0.35 on a net basis of reserve releases in the fourth quarter.

So in the supplemental and group business, primarily in the group, we are seeing more favorable morbidity experience. Now if you step back, we purchased MNL a little over 2 years ago, and we took a pretty conservative and cautious approach to the reserving methodology. That type of business was new to us. And so over the past 2 years, we've seen utilization trends be favorable to our pick, but you've also seen macro trends be pretty favorable compared to historic averages. So longer term, I think you will see a normalization, may not go all the way back, but we're targeting a high 40s benefit ratio for group and a low 30s for individual supplemental. And as you can see, the demand remains really strong.

Sales are good.

Marita ZuraitisChief Executive Officer

Marita Zuraitis President, CEO & Director HORACE MANN EDUCATORS CORPORATION FQ4 2024 EARNINGS CALL FEB 06, 2025 spglobal. com/marketintelligence 11 Well, as Ryan said in the script, we had record sales in the fourth quarter and $5.5 million in the fourth quarter was strong for us, $12.6 million over the prior year for the full year with persistency in that 90 to 95-ish range. So I would say the demand remains strong. It's a smaller business for us, but we are very optimistic about not only continued growth in the individual line but another way to bring new educators and others who serve the community to Horace Mann and starting their relationship with an individual supplemental. So we feel good about individual supplemental demand.

It's small, but it's a good entree for folks into Horace Mann.

Meyer ShieldsAnalyst, KBW

Meyer Shields Keefe, Bruyette, & Woods, Inc. , Research Division No, that's perfect. That pulled it together very helpfully. Second, I guess -- and I think you touched on this before, but we keep on hearing about lower auto frequency, may be associated with big rate increases where people are worried about getting canceled if they file small claims. And I'm hoping for a little bit more color on what you're seeing and how you’re pricing if that proves to be temporary.

Marita ZuraitisChief Executive Officer

Marita Zuraitis President, CEO & Director Do you want to comment on that, Mark? Mark Richard Desrochers Chief Corporate Actuary & SVP of Property and Casualty Yes.

Mark Richard DesrochersChief Corporate Actuary & SVP of Property and Casualty

Sure, Marita. Thanks, Meyer. I don't know if I'm seeing that phenomenon of less smaller claims because people are worried about pricing. We have certainly seen lower frequency. Frequency in the fourth quarter was down about 1 point over where it was in the fourth quarter of 2023. However, some of that, I would suspect is related to the aforementioned property with the lighter weather in the quarter that that's certainly playing an impact. So our thought process on pricing on the auto side right now is, we are expecting the aggregate loss trends, frequency, and severity blended together to move down more towards the low to mid-single digits, closer to the long-term average. And that's how we are planning our pricing at this point.

We will watch it very closely. And if it emerges and these frequency trends linger at a lower level, then we may adjust that pricing level down a little bit, but we'll, like we always do, we'll wait and see how that plays out, rather than necessarily being overreactive and trying to drive market share just through price decreases. Our focus on driving growth is going to all be about how do we get more at-bats while maintaining what we think is a fair and competitive price.

Operator And our next question comes from Matt Carletti with Citizens JMP.

Matt CarlettiAnalyst, Citizens JMP

Matthew John Carletti Citizens JMP Securities, LLC, Research Division You guys have spent a bit of time. We've talked about a kind of profitability restoration in P&C and it feels like we're in a much better spot today than the past couple of years. Ryan, you talked a bit about kind of commercial real estate and feeling a little better there. I guess if we zoom out and we think about kind of the guidance of $3.60 to $3.90 EPS for '25, can you talk a bit about kind of your confidence level in getting to that number versus '24 and '23, which felt like there was a lot more variability in both the industry and kind of what's going on at Horace Mann.

And then kind of alongside that, as we think about kind of that range of $0.30 or so, what's the biggest driver of variance? Is there a particular item maybe cat and P&C, I don't know, that might be the kind of the largest unknown or the largest driver of where we end up?

Marita ZuraitisChief Executive Officer

Marita Zuraitis President, CEO & Director Matt, I think when you ask your questions, you usually embed the answer in there, and I think you did it again. I think that we are very confident in our guidance for 2025. You know that we are conservative in our planning and our assumptions, and that remains. I am very excited to get a lot of the variability behind us. P&C restoration, profit restoration in P&C was a big nut for the whole industry and certainly for us as well. And with that catch-up after COVID, all the various moving parts, we feel really good about where we are in that business. And again, it's a sum of the parts for us with profit restoration in P&C and more predictability in that line added to the Life and Retirement ballast that is always there.

You can go back for as long as we've been doing Life and Retirement as a company, look at the earnings power of that company, and it is not cyclical or as cyclical as what you see in the industry trends in P&C. So we feel very confident in our ability to estimate and HORACE MANN EDUCATORS CORPORATION FQ4 2024 EARNINGS CALL FEB 06, 2025 spglobal. com/marketintelligence 12 predict that earnings stream from a Life and Retirement perspective. You saw a little impact from an investment income perspective, and that is beginning to work its way through, as Ryan has said as well. And then you look at the strong earnings power of individual supplemental and group supplemental business, especially the way we do it in our targeted areas of focus, and that is a good earnings producer, very predictable for us.

So I don't see a lot of variability in our earnings projections as we look at 2025. I would say we're very confident in that range. You mentioned cats and the science is better. We all know that predicting hurricanes has been something that the industry has gotten better at over time. I feel the industry is getting better with new tools in predicting convective storm activity. So everyone feels a little bit better about their cat estimates, but make no mistake about it. If you didn't notice it, December was pretty benign from a weather perspective and a big part of many companies' outperformance in P&C was an unprecedented relatively benign weather month in December that tends to have a fair amount of ice and snow and other things that drive at least underlying performance in the month.

So weather and cats do remain something that the only thing you know when you put a number out there is it's going to be wrong. But I feel pretty good about that science getting better and better over time. Long answer to a short question, but I'd say we feel confident in that range.

Operator And this concludes today's question-and-answer session. I'd like to turn the conference back over to Brendan Dawal for any closing remarks.

Brendan DawalInvestor Relations

Brendan Dawal Thank you. I want to also mention that we will be attending AIFA conference in March. Please let us know if you'd like to meet. Thanks, and have a great day.

Operator Thank you, sir. This concludes today's conference call. We thank you all for attending today's presentation. You may now disconnect your lines, and have a wonderful day. HORACE MANN EDUCATORS CORPORATION FQ4 2024 EARNINGS CALL FEB 06, 2025 spglobal. com/marketintelligence 13 These materials have been prepared solely for information purposes based upon information generally available to the public and from sources believed to be reliable. No content (including index data, ratings, credit-related analyses and data, research, model, software or other application or output therefrom) or any part thereof (Content) may be modified, reverse engineered, reproduced or distributed in any form by any means, or stored in a database or retrieval system, without the prior written permission of S&P Global Market Intelligence or its affiliates (collectively, S&P Global). The Content shall not be used for any unlawful or unauthorized purposes. S&P Global and any third-party providers, (collectively S&P Global Parties) do not guarantee the accuracy, completeness, timeliness or availability of the Content. S&P Global Parties are not responsible for any errors or omissions, regardless of the cause, for the results obtained from the use of the Content. THE CONTENT IS PROVIDED ON "AS IS" BASIS. S&P GLOBAL PARTIES DISCLAIM ANY AND ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, FREEDOM FROM BUGS, SOFTWARE ERRORS OR DEFECTS, THAT THE CONTENT'S FUNCTIONING WILL BE UNINTERRUPTED OR THAT THE CONTENT WILL OPERATE WITH ANY SOFTWARE OR HARDWARE CONFIGURATION. In no event shall S&P Global Parties be liable to any party for any direct, indirect, incidental, exemplary, compensatory, punitive, special or consequential damages, costs, expenses, legal fees, or losses (including, without limitation, lost income or lost profits and opportunity costs or losses caused by negligence) in connection with any use of the Content even if advised of the possibility of such damages. S&P Global Market Intelligence's opinions, quotes and credit-related and other analyses are statements of opinion as of the date they are expressed and not statements of fact or recommendations to purchase, hold, or sell any securities or to make any investment decisions, and do not address the suitability of any security. S&P Global Market Intelligence may provide index data. Direct investment in an index is not possible. Exposure to an asset class represented by an index is available through investable instruments based on that index. S&P Global Market Intelligence assumes no obligation to update the Content following publication in any form or format. The Content should not be relied on and is not a substitute for the skill, judgment and experience of the user, its management, employees, advisors and/or clients when making investment and other business decisions. S&P Global Market Intelligence does not act as a fiduciary or an investment advisor except where registered as such. S&P Global keeps certain activities of its divisions separate from each other in order to preserve the independence and objectivity of their respective activities. As a result, certain divisions of S&P Global may have information that is not available to other S&P Global divisions. S&P Global has established policies and procedures to maintain the confidentiality of certain nonpublic information received in connection with each analytical process. S&P Global may receive compensation for its ratings and certain analyses, normally from issuers or underwriters of securities or from obligors. S&P Global reserves the right to disseminate its opinions and analyses. S&P Global's public ratings and analyses are made available on its Web sites, www. standardandpoors. com (free of charge), and www. ratingsdirect. com and www. globalcreditportal. com (subscription), and may be distributed through other means, including via S&P Global publications and third-party redistributors. Additional information about our ratings fees is available at www. standardandpoors. com/usratingsfees. © 2025 S&P Global Market Intelligence.

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