Carmax's biggest risks in the FY2025 10-K
- CarMax faces heavy reliance on its omni-channel platform and AI initiatives for growth and operational efficiency.
- Vehicle inventory sourcing, pricing fluctuations, and third-party finance providers heavily dictate automotive retail sales.
- Strict adherence to evolving environmental, data security, and consumer protection regulations is critical to avoid losses.
The risks most specific to Carmax
- BUSINESS RISKS
If we fail to respond effectively to competitive pressures or to changes in the used vehicle marketplace, it could have a material adverse effect on our business, sales and results of operations
Competition from banks and credit unions could reduce the percentage of sales financed through our CAF segment.
- BUSINESS RISKS
Our business is sensitive to changes in the prices of new and used vehicles
Rising used vehicle retail prices relative to new vehicles can make buying new vehicles more attractive to customers.
- BUSINESS RISKS
A reduction in the availability of, or access to, sources of inventory, including parts used to recondition inventory, could have a material adverse effect on our business, sales and results of operations
Failure to adjust online instant appraisal offers to stay in line with broader market trends could hurt inventory acquisition.
- BUSINESS RISKS
Our failure to realize the benefits associated with our omni-channel platform or initiatives designed to leverage evolving technologies, including AI, could have a material adverse effect on our business, sales and results of operations
Inability to realize expected benefits from our omni-channel platform and investments in AI technologies could harm operations.
- BUSINESS RISKS
We may experience greater credit losses in CAF’s portfolio of auto loans receivable than anticipated
Customers financing through CAF may default on loans, and vehicle collateral may not ensure full repayment.
- BUSINESS RISKS
Our business is sensitive to conditions affecting automotive manufacturers
Manufacturer disruptions like the 2023 UAW strike and tariffs can impact the supply of late-model used vehicles.
- BUSINESS RISKS
We are subject to local conditions in the geographic areas in which we are concentrated
A large portion of our sales is concentrated in the Southeastern U.S., California, Texas, and Washington, D.C./Baltimore.
- TECHNOLOGY AND DATA PRIVACY RISKS
We rely on sophisticated information systems to run our business. The failure of these systems, or the inability to enhance our capabilities, could have a material adverse effect on our business, sales and results of operations
Failures in information systems supporting carmax.com, mobile apps, and carmaxauctions.com could disrupt business operations.
All 26 risk factors
Headings as the filing states them, in filing order.
BUSINESS RISKS
- 01If we fail to respond effectively to competitive pressures or to changes in the used vehicle marketplace, it could have a material adverse effect on our business, sales and results of operations
- 02The automotive retail industry in general and our business in particular are sensitive to economic conditions. These conditions could adversely affect our business, sales, results of operations and financial condition
- 03Our business is dependent upon capital to operate, fund growth and support the activities of our CAF segment. Changes in capital and credit markets could adversely affect our business, sales, results of operations and financial condition
- 04CarMax was founded on the fundamental principle of integrity. Failure to maintain a reputation of integrity and to otherwise maintain and enhance our brand could adversely affect our business, sales and results of operations
- 05Our business is sensitive to changes in the prices of new and used vehicles
- 06A reduction in the availability of, or access to, sources of inventory, including parts used to recondition inventory, could have a material adverse effect on our business, sales and results of operations
- 07Our failure to realize the benefits associated with our omni-channel platform or initiatives designed to leverage evolving technologies, including AI, could have a material adverse effect on our business, sales and results of operations
- 08Our failure to manage our growth and the related challenges could have a material adverse effect on our business, sales and results of operations
- 09Our success depends upon the continued contributions of our associates
- 10We may experience greater credit losses in CAF’s portfolio of auto loans receivable than anticipated
- 11Our failure to realize the benefits associated with our strategic investments, including actual or potential acquisitions, could have a material adverse effect on our business, sales and results of operations and we may incur impairment losses on our strategic investments in equity securities
- 12We rely on third-party finance providers to finance a significant portion of our customers’ vehicle purchases. Accordingly, our sales and results of operations are partially dependent on the actions of these third parties
- 13We rely on third-party providers to supply EPP products to our customers. Accordingly, our sales and results of operations are partially dependent on the actions of these third-parties
- 14We rely on third-party vendors for key components of our business
- 15Our business is sensitive to conditions affecting automotive manufacturers
- 16Our results of operations and financial condition are subject to management’s accounting judgments and estimates, as well as changes in accounting policies
- 17We may not be able to adequately protect our intellectual property, which could adversely affect our business, sales, results of operations and financial condition
- 18Our business is sensitive to weather events
- 19We have communicated certain environmental goals that are subject to related disclosure requirements. Failure to meet environmental goals or satisfy disclosure requirements could adversely affect our business, sales, results of operations and financial condition
- 20We are subject to local conditions in the geographic areas in which we are concentrated
TECHNOLOGY AND DATA PRIVACY RISKS
- 21We collect sensitive confidential information from our customers. A breach of this confidentiality, whether due to a cybersecurity or other incident, could result in harm to our customers and damage to our brand
- 22We rely on sophisticated information systems to run our business. The failure of these systems, or the inability to enhance our capabilities, could have a material adverse effect on our business, sales and results of operations
REGULATORY AND LITIGATION RISKS
- 23We operate in a highly regulated industry and are subject to a wide range of federal, state and local laws and regulations. Changes in these laws and regulations, or our failure to comply, could have a material adverse effect on our business, sales, results of operations and financial condition
- 24We are subject to evolving regulations, disclosure requirements, standards and expectations relating to environmental, social and governance matters. Failure to satisfy these regulations, requirements, standards and expectations could adversely affect our business, sales, results of operations and financial condition
- 25We are subject to various legal proceedings. If the outcomes of these proceedings are adverse to CarMax, it could have a material adverse effect on our business, results of operations and financial condition
GENERAL RISKS
- 26The market price of our common stock may be volatile and could expose us to securities class action litigation
Other Carmax 10-Ks
- FY2026 10-K risk factors29 risks3 new7 reworded
CarMax faces heightened risks from activist shareholders, intense online competition, and internal restructuring impacts on workforce morale.
Filed Apr 15, 2026
About this page
The headings are the filing's own. The one-line readings and the overview are automated and can be wrong: read Item 1A of the 10-K for the exact wording.