Risk factors

ServiceNow (NOW) risk factors

Item 1A of every ServiceNow, Inc. 10-K on file, and what changed from one year to the next. Readings are automated and can be wrong; check the filing for the exact wording.

Open NOW in Gloom →
ServiceNow's chart, financials and news, free in your browser.Open NOW in Gloom →
  • FY2025 10-K risk factors
    28 risks10 reworded

    AI now covers customer-facing products and internal operations, with third-party performance added to hardware and infrastructure dependence.

    Filed Jan 29, 2026
  • FY2024 10-K risk factors
    27 risks

    AI expansion creates operational, legal, regulatory and ethical risks while becoming an important expected growth driver.

    Filed Jan 30, 2025