Pitney Bowes (PBI) risk factors, FY2024 10-K

Other

1. 01Mailing and Shipping Industry Risks
2. 02The financial condition and governance model of the USPS, or the national posts in our other major markets, has affected, and could, in the future, adversely affect client demand for our offerings and thus our financial performance
3. 03We are subject to postal regulations and processes, which could adversely affect our financial performance
4. 04If we are not able to respond to the continuing decline in the volume of physical mail delivered via traditional postal services, our financial performance could be adversely affected
5. 05Significant changes to the laws regulating the USPS or other posts, or changes in their operating models could have an adverse effect on our financial performance
6. 06Our ability to compete in the shipping market in the United States depends upon certain contractual relationships we have with the USPS and other carriers, as well as their service

Business Operational Risks

1. 07The markets for our products and services are highly competitive
2. 08If we fail to effectively manage our third party suppliers, or if their ability to perform were negatively impacted, our business, financial performance and reputation could be adversely affected
3. 09Fluctuations in transportation costs or disruptions to transportation services in our Presort Services segment could adversely affect client satisfaction or our financial performance
4. 10Failure to successfully execute on our strategic initiatives could cause our future financial results to suffer
5. 11Our business depends on our ability to attract, retain, and engage with, employees at a reasonable cost to meet the needs of our business and to consistently deliver highly differentiated, competitive offerings
6. 12There is also significant competition for the talent needed for research and development of new products and services and talent needed to sell and service our other products and services within all our business units
7. 13If we fail to comply with government contracting regulations, our financial performance, brand name and reputation could suffer
8. 14Difficulty in obtaining and protecting our intellectual property, and the risk of infringement claims by others may negatively impact our financial performance
9. 15We may not fully realize the anticipated benefits of strategic acquisitions and divestitures which may harm our financial performance
10. 16Our capital investments to develop new products and offerings may not yield the anticipated benefits
11. 17We are subject to risks relating to the Ecommerce Restructuring and related transactions
12. 18Changes within our senior management and our Board of Directors could create uncertainties and impact our business

Cybersecurity and Technology Risks

1. 19Our financial performance and our reputation could be adversely affected, and we could be subject to legal liability or regulatory enforcement actions, if we or our suppliers are unable to protect against, or effectively respond to, cyberattacks or other cybersecurity incidents
2. 20Failure to comply with data privacy and protection laws and regulations could subject us to legal liability and adversely affect our reputation and our financial performance
3. 21If we or our suppliers encounter unforeseen interruptions or difficulties in the operation of our cloud-based applications, our business could be disrupted, our reputation and relationships may be harmed, and our financial performance could be adversely affected

Macroeconomic and General Regulatory Risks

1. 22Periods of difficult economic conditions, other macroeconomic events, or a public health crisis could adversely affect our business
2. 23Changes in tax rates, laws or regulations could adversely impact our financial results
3. 24financial results and cash flows. We continuously monitor developments and evaluate the impact these new rules are anticipated to have on our tax rate
4. 25Our operations and financial performance may be negatively affected by changes in trade policies, tariffs and regulations
5. 26If we do not keep pace with changing expectations and regulations in the areas of ESG, our reputation and results of operations may be adversely affected
6. 27Our business could be negatively affected as a result of shareholder activism