Cencora's biggest risks in the FY2024 10-K
- Concentrated customer base creates high revenue dependence on WBA and Evernorth.
- Extensive opioid and healthcare fraud legal proceedings threaten cash flows.
- Global distribution network exposes operations to foreign exchange and geopolitical risks.
The risks most specific to Cencora
- Business and Operational Risks
Our revenue, financial position, results of operations, and cash flows may suffer upon the loss, or renewal at less favorable terms, of a key customer or group purchasing organization
WBA accounted for 26% of our revenue and Evernorth Health Services accounted for 13% in fiscal 2024, with our top ten customers representing approximately 66%.
- Business and Operational Risks
The anticipated ongoing strategic and financial benefits of our relationship with WBA may not be realized
Our distribution agreement and generics purchasing services arrangement with Walgreens Boots Alliance and WBAD extend to 2029.
- Business and Operational Risks
A disruption in our distribution or generic purchasing services arrangements with WBA or WBAD could adversely affect our business and financial results
We risk having to pay or credit WBA if our operations are disrupted and we fail or delay supplying products to Walgreens pharmacies in the United States and the United Kingdom.
- Business and Operational Risks
We face geopolitical and other risks associated with our international operations, which could materially adversely impact our financial position, results of operations, and cash flows
Approximately 10% of our fiscal 2024 revenue came from international operations across more than 50 countries.
- Industry and Economic Risks
Additionally, in 2024, the FTC issued a request for information to industry stakeholders to review the cause of and potential solutions to drug shortages. Responses were received from many stakeholders but no further action has been taken
In 2024, the FTC issued a request for information to industry stakeholders regarding drug shortages.
- Industry and Economic Risks
Opioid-related legal proceedings and the Distributor Settlement Agreement that we have entered into could adversely impact our cash flows or results of operations
We entered into the Distributor Settlement Agreement to resolve a substantial majority of opioid lawsuits filed by state and local governmental entities.
All 36 risk factors
Headings as the filing states them, in filing order.
Business and Operational Risks
- 01Our revenue, financial position, results of operations, and cash flows may suffer upon the loss, or renewal at less favorable terms, of a key customer or group purchasing organization
- 02The anticipated ongoing strategic and financial benefits of our relationship with WBA may not be realized
- 03The closing of the variable prepaid forward transactions concerning our common stock by WBA could adversely affect prevailing market prices of our common stock
- 04A disruption in our distribution or generic purchasing services arrangements with WBA or WBAD could adversely affect our business and financial results
- 05Our results of operations and financial position may be adversely affected if we acquire or invest in businesses that do not perform as we expect or that are difficult for us to integrate
- 06Our business and results of operations may be adversely affected if we fail to manage and complete divestitures
- 07We face geopolitical and other risks associated with our international operations, which could materially adversely impact our financial position, results of operations, and cash flows
- 08We might be adversely impacted by fluctuations in foreign currency exchange rates
- 09We are subject to operational and logistical risks that might not be covered by insurance
- 10We are subject to industry risks that might not be covered by insurance nor indemnification obligations of our contracted parties
- 11We might be unable to successfully recruit and retain qualified employees
- 12The loss or disruption of information systems could disrupt our operations and have a material adverse effect on our business
- 13not have a material impact on us, either individually or in the aggregate, similar incidents or events in the future may materially impact our business, reputation or financial results
Industry and Economic Risks
- 14Our results of operations could be adversely impacted by manufacturer pricing changes
- 15Competition and industry consolidation may erode our profit
- 16Our revenue and results of operations may suffer upon the bankruptcy, insolvency, or other credit failure of a significant customer
- 17Our results of operations may suffer upon the bankruptcy, insolvency, or other credit failure of a significant supplier
- 18Our stock price and our ability to access credit markets may be adversely affected by financial market volatility and disruption or a downgrade in our credit ratings
- 19Declining economic conditions could adversely affect our results of operations and financial position
- 20Increasing governmental efforts to regulate the pharmaceutical supply chain may increase our costs and reduce our profitability
- 21Additionally, in 2024, the FTC issued a request for information to industry stakeholders to review the cause of and potential solutions to drug shortages. Responses were received from many stakeholders but no further action has been taken
- 22Legal, regulatory, and legislative changes with respect to reimbursement, pricing, and contracting may adversely affect our business and results of operations, including through declining reimbursement rates
- 23If we fail to comply with laws and regulations in respect of healthcare fraud and abuse, we could suffer penalties or be required to make significant changes to our operations
- 24Our business, results of operations, and cash flows could be adversely affected by legal proceedings
- 25Opioid-related legal proceedings and the Distributor Settlement Agreement that we have entered into could adversely impact our cash flows or results of operations
- 26Public concern over the abuse of opioid medications, including increased legal and regulatory action, could negatively affect our business
- 27Tax legislation or challenges to our tax positions could adversely affect our results of operations and financial position
- 28Violations of anti-bribery, anti-corruption, and/or international trade laws that we are subject to could have a material adverse effect on our business, financial position, and results of operations
- 29Our actual or perceived failure to adequately protect personal data could result in claims of liability against us, damage our reputation or otherwise materially harm our business
- 30our third-party business partners, such as identity verification and payment processing providers, also regularly have access to customer data. Additionally, we maintain other confidential, proprietary, or otherwise sensitive information relating to our business and from third parties
Other Risks
- 31Our third-party business partners are vulnerable to cybersecurity risks, and any cyber incident affecting our third-party business partners could significantly disrupt our operations
- 32Our failure to protect our reputation could have a material adverse effect on our business and operations
- 33Our intellectual property rights may not provide meaningful commercial protection for our services, solutions, or brands
- 34We are adversely impacted by events outside of our control, such as widespread public health issues, natural disasters, government policy changes, and political events
- 35Our goodwill or long-lived assets may become impaired, which may require us to record a significant charge to earnings in accordance with generally accepted accounting principles
- 36Exclusive forum provisions in our amended and restated bylaws ("Bylaws") could limit our stockholders’ ability to choose their preferred judicial forum for disputes with us or our directors, officers, or employees
Other Cencora 10-Ks
- FY2025 10-K risk factors32 risks2 new6 dropped22 reworded
Cencora added specific regulatory risks regarding artificial intelligence and expanded its supply chain and macroeconomic disruption disclosures.
Filed Nov 25, 2025
About this page
The headings are the filing's own. The one-line readings and the overview are automated and can be wrong: read Item 1A of the 10-K for the exact wording.