Risk factors

8x8 (EGHT) risk factors

Item 1A of every 8x8 Inc. 10-K on file, and what changed from one year to the next.

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  • FY2026 10-K risk factors

    42 risks, 4 new, 3 dropped, 10 reworded since the prior year. AI adoption and rapid product change dominate innovation risks, including potential displacement of legacy human contact-center agents.

    Filed May 22, 2026
  • FY2025 10-K risk factors

    41 risks. Substantial accumulated deficit and ongoing operating losses despite recent positive operating income. Significant debt obligations including $152.0 million term loan and 2028 notes. High customer churn and intense competition in cloud communications and UCaaS/CCaaS markets.

    Filed May 22, 2025