Fiserv (FISV) risk factors, FY2024 10-K

Other

1. 01We operate in a competitive business environment and may not be able to compete effectively
2. 02If we fail to keep pace with technological change, including as a result of artificial intelligence, we could lose clients or have trouble attracting new clients, and our ability to grow may be limited
3. 03If we are unable to renew contracts on favorable terms or if contracts are terminated prematurely, we could lose clients and our results of operations and financial condition may be adversely affected
4. 04house. Further, our small merchant business clients may seek reduced fees due to pricing competition, their own financial condition or pressure from their customers
5. 05Changes in card association and debit network fees or products could increase costs or otherwise limit our operations
6. 06Our business depends, in part, on our merchant relationships and alliances, and if we are unable to maintain these relationships and alliances, our business may be adversely affected
7. 07Consolidations in the banking and financial services industry could adversely affect our revenue by eliminating existing or potential clients and making us more dependent on fewer clients

Operational and Security Risks

1. 08Security incidents or other technological risks involving our systems and data, or those of our clients, partners or vendors, could expose us to liability or damage our reputation
2. 09Operational failures and resulting interruptions in the availability of our products or services could harm our business and reputation
3. 10Disruptions of operations of other participants in the global financial system could prevent us from delivering our products and services
4. 11We rely on third parties to provide products and services and if we are unable to obtain such products or services in the future or if these third parties fail to perform these services adequately, our business may be materially and adversely affected
5. 12We may experience software defects, development delays or installation difficulties, which would harm our business and reputation and expose us to potential liability
6. 13Our business may be adversely affected by geopolitical and other risks associated with operations outside of the U.S. and, as we continue to expand internationally, we may incur higher than anticipated costs and may become more susceptible to these risks
7. 14Our business is impacted by U.S. and global market and economic conditions
8. 15Potential tariffs or trade wars could increase the cost of our products, which could adversely impact the competitiveness of our products and our financial results

Regulatory and Compliance Risks

1. 16If we or third parties with whom we partner or contract fail to comply with applicable laws and regulations, we could be subject to liability and our business could be harmed
2. 17If we fail to comply with the applicable requirements of the payment card networks and Nacha, they could seek to fine us, suspend us or terminate our registrations, which could adversely affect our business
3. 18A heightened regulatory environment in the financial services industry may have an adverse impact on our clients and our business
4. 19Legislative or regulatory initiatives on cybersecurity and data privacy could adversely impact our business and financial results
5. 20Failure to comply with state and federal antitrust requirements could adversely affect our business
6. 21We may be sued for infringing the intellectual property rights of others
7. 22Misappropriation of our intellectual property and proprietary rights could impair our competitive position
8. 23Changes in tax laws and regulations could adversely affect our results of operations and cash flows from operations
9. 24Unfavorable resolution of tax contingencies could adversely affect our results of operations and cash flows from operations
10. 25The failure to attract and retain key personnel could have a material adverse effect on our business
11. 26Losses due to chargebacks, refunds or returns could have a material adverse effect on our business, results of operations and financial condition
12. 27Acquisitions subject us to risks, including assumption of unforeseen liabilities and difficulties in integrating operations
13. 28We may be obligated to indemnify the purchasers of businesses pursuant to the terms of the relevant purchase and sale agreements
14. 29Our balance sheet includes significant amounts of goodwill and intangible assets. The impairment of a significant portion of these assets would negatively affect our results of operations
15. 30Existing or future leverage may harm our financial condition and results of operations
16. 31An increase in interest rates may negatively impact our operating results and financial condition
17. 32Our results of operations may be adversely affected by changes in foreign currency exchange rates