Risk factors
Five9 (FIVN) risk factors
Item 1A of every Five9, Inc. 10-K on file, and what changed from one year to the next. Readings are automated and can be wrong; check the filing for the exact wording.
- FY2025 10-K risk factors65 risks9 new2 dropped19 reworded
AI risk now specifically includes inaccurate, biased, or infringing outputs and private-party claims.
Filed Feb 20, 2026 - FY2024 10-K risk factors58 risks
Five9 faces profitability risks with an accumulated deficit of $417.6 million as of December 31, 2024. Growth depends heavily on expanding AI solutions to offset potential declines in traditional license revenues. The company relies on key third-party integrations and public cloud infrastructure to deliver its contact center software.
Filed Feb 21, 2025