Macy's's biggest risks in the FY2025 10-K
- Macy's faces significant risk from executing its Bold New Chapter strategy and First 50 Stores initiative.
The risks most specific to Macy's
- Strategic, Operational and Competitive Risks
Our strategic plans and initiatives may not be successful, which could negatively affect our profitability and growth
Our Bold New Chapter strategy may fail to deliver enterprise growth or improve the omni-channel customer experience.
- Strategic, Operational and Competitive Risks
Our ability to grow depends in part on our stores remaining relevant and attractive to customers
Our First 50 Stores initiative to test focused staffing and enhanced merchandise may fail to keep stores relevant.
- Strategic, Operational and Competitive Risks
We may not be able to successfully execute our real estate strategy
We may fail to successfully monetize our real estate portfolio of stores, warehouses, outparcels, and parking garages.
- Strategic, Operational and Competitive Risks
Minimum wage increases by states and wage and benefit increases to attract and retain workers in a tight labor market have increased labor costs in the retail sector. These increased costs pressure our margins and could have a negative impact on our financial results
State minimum wage increases and rising employee health benefit costs due to high-cost claimants pressure our margins.
- Strategic, Operational and Competitive Risks
If revenue from our private label and co-branded credit cards decline, our financial and operational results may be negatively impacted
Declining revenue from our Credit Card Program alliance with Citibank could negatively impact our financial results.
- Strategic, Operational and Competitive Risks
AI creates business, legal and ethical challenges
The use of AI across customer service, supply chain, and marketing creates business, legal, and ethical challenges.
- Financial Risks
Our level of indebtedness may adversely affect our ability to operate our business, remain in compliance with debt covenants, react to changes in our business or the industry in which we operate, or prevent us from making payments on our indebtedness
As of February 1, 2025, our total outstanding indebtedness was $2,779 million, which could restrict our operations.
All 30 risk factors
Headings as the filing states them, in filing order.
Strategic, Operational and Competitive Risks
- 01Our strategic plans and initiatives may not be successful, which could negatively affect our profitability and growth
- 02We may not timely identify or effectively respond to consumer needs, expectations, or trends, which could adversely affect our relationship with customers, the demand for our products and services, and our market share
- 03Our sales and operating results depend on our ability to manage our inventory, merchandise selection and protect against inventory shortage
- 04The Company faces significant competition and challenges as consumers continue to migrate to other shopping channels and depends on its ability to differentiate itself in retail's ever-changing environment
- 05Our ability to grow depends in part on our stores remaining relevant and attractive to customers
- 06We may not be able to successfully execute our real estate strategy
- 07Our revenues and cash requirements are affected by the seasonal nature of our business
- 08We depend on our ability to attract, train, develop and retain quality colleagues
- 09Minimum wage increases by states and wage and benefit increases to attract and retain workers in a tight labor market have increased labor costs in the retail sector. These increased costs pressure our margins and could have a negative impact on our financial results
- 10If revenue from our private label and co-branded credit cards decline, our financial and operational results may be negatively impacted
- 11In addition, shifts from sales through our proprietary credit cards to debit products and alternative buy-now-pay-later payment methods may result in increased costs and could have a negative impact to credit card revenues due to potentially reduced credit card receivable balances
- 12Our defined benefit plan funding requirements or plan settlement expense could impact our financial results and cash flow
- 13If our Company's reputation and brand image are not maintained at a high level, our operations and financial results may suffer
- 14If we are unable to protect our intellectual property, our brands and business could be damaged
- 15Unforeseen disruptions in our distribution and fulfillment centers could have an adverse impact on our business and operations
- 16Failure of a key information technology system or process could adversely affect our business
- 17AI creates business, legal and ethical challenges
- 18Disruptions in our customer-facing technology systems could impair our digital retail strategy and give rise to negative customer experiences
- 19A breach of our information technology systems could adversely affect our reputation, business partner and customer relationships and operations, and result in higher costs
- 20We depend on vendors and other sources of merchandise, goods and services outside the U.S. Our business has been and could in the future continue to be affected by disruptions in, or other legal, regulatory, political, economic or public health issues associated with, our supply network
- 21Disruption of global sourcing activities and quality and other concerns over our own brands could negatively impact brand reputation and earnings
- 22Material disruptions in relationships with third-parties with whom the Company does business could adversely affect its operations
- 23The Company's business is subject to discretionary consumer spending, unfavorable economic and political conditions, and other related risks
- 24Our business could be materially adversely affected by extreme weather conditions, natural disasters or regional or global health pandemics
- 25Natural disasters such as hurricanes, tornadoes and earthquakes, or a combination of these or other factors, could damage or destroy our facilities or make it difficult for customers to travel to our stores, thereby negatively affecting our business and results of operations
- 26Litigation, legislation, regulatory developments or non-compliance could adversely affect our business and results of operations
- 27Changes in applicable environmental regulations, including increased or additional regulations to limit carbon emissions or other greenhouse gases may result in increased compliance costs, capital expenditures and other financial obligations which could affect our profitability
- 28Climate change, or legal, regulatory, or market measures to address climate change, could adversely affect our business and results of operations
Financial Risks
- 29Inability to access capital markets could adversely affect our business or financial condition
- 30Our level of indebtedness may adversely affect our ability to operate our business, remain in compliance with debt covenants, react to changes in our business or the industry in which we operate, or prevent us from making payments on our indebtedness
Other Macy's 10-Ks
- FY2026 10-K risk factors32 risks2 new10 reworded
Macy's is executing its Bold New Chapter strategy, closing underperforming stores, and facing impairments.
Filed Mar 27, 2026
About this page
The headings are the filing's own. The one-line readings and the overview are automated and can be wrong: read Item 1A of the 10-K for the exact wording.