NCR Voyix's biggest risks in the FY2024 10-K
- NCR Voyix is transforming into a retail and restaurant software-services platform after separating ATMs and selling Digital Banking.
- Execution depends on platform adoption, technology development, third-party integrations, customer service, and outsourced hardware manufacturing.
- Cybersecurity, data regulation, payments compliance, substantial debt, and preferred-stock obligations create significant financial and operational exposure.
The risks most specific to NCR Voyix
If we do not successfully execute our growth strategy, our operating results could be negatively impacted
The shift to a platform-led retail and restaurant software-services provider may fail to accelerate platform adoption or deliver growth.
Our growth depends in part on the success of our strategic relationships with third parties and our ability to integrate with third-party applications and software
Growth depends on integrating ordering, payment-processing, loyalty, and other third-party applications into NCR Voyix’s platform.
Our acquisitions, divestitures and other strategic transactions or future acquisitions may not produce anticipated results, which could have a material adverse effect on our business, financial condition or results of operations
The October 2023 Atleos spin-off, Digital Banking sale, and future strategic transactions may not produce expected benefits.
We may not realize the anticipated cost savings or other benefits related to the transition of our Hardware Business to an outsourced design and manufacturing (ODM) model on a timely basis or at all
Transitioning point-of-sale and self-checkout hardware design and manufacturing to Ennoconn may not deliver expected savings or operational improvements.
- RISKS RELATED TO CYBERSECURITY, DATA PRIVACY AND INTELLECTUAL PROPERTY
Our inability to protect our systems and data from cybersecurity threats or other technological risks could adversely affect our business operations or stock price and damage our brand and reputation
Cyberattacks or other technology failures could expose sensitive customer, consumer, transaction, and business data and damage operations or reputation.
- RISKS RELATED TO CYBERSECURITY, DATA PRIVACY AND INTELLECTUAL PROPERTY
Our payments-related business subjects us to additional regulatory requirements and other risks and uncertainties that could be costly and difficult to comply with or that could harm our business
Payments operations depend on bank sponsorship and face regulatory, network, settlement, and compliance risks that could disrupt services.
- RISKS RELATED TO CYBERSECURITY, DATA PRIVACY AND INTELLECTUAL PROPERTY
Our level of indebtedness could limit our financial and operating activities and adversely affect our ability to incur additional debt to fund future needs
Approximately $1.1 billion of debt at December 31, 2024 could constrain operations, while only $480 million remained available under the revolving facility.
- RISKS RELATED TO CYBERSECURITY, DATA PRIVACY AND INTELLECTUAL PROPERTY
March 16, 2030 and March 16, 2033, holders of our Series A Convertible Preferred Stock will have the right to require us to repurchase any or all of our outstanding Series A Convertible Preferred Stock
The company may lack cash or financing to repurchase debt or Series A Convertible Preferred Stock when holders exercise repurchase rights.
- RISKS RELATED TO CYBERSECURITY, DATA PRIVACY AND INTELLECTUAL PROPERTY
The issuance of shares of our Series A Convertible Preferred Stock reduces the relative voting power of holders of our common stock, and the conversion and sale of those shares would dilute the ownership of such holders and may adversely affect the market price of our common stock
Series A Convertible Preferred Stock represented approximately 10% of common stock on an as-converted basis, creating voting dilution and potential market-price pressure.
All 38 risk factors
Headings as the filing states them, in filing order.
Other
- 01If we do not successfully execute our growth strategy, our operating results could be negatively impacted
- 02If we do not successfully develop new solutions that achieve market acceptance and keep pace with technological developments, our business, results of operations and financial condition could be harmed
- 03If we fail to maintain a consistently high level of customer service or if we fail to manage our reputation, our brand, business and financial results may be harmed
- 04We may not achieve some or all of the expected benefits of our cost reduction initiatives and our operating results could be adversely affected
- 05Our growth depends in part on the success of our strategic relationships with third parties and our ability to integrate with third-party applications and software
- 06Our acquisitions, divestitures and other strategic transactions or future acquisitions may not produce anticipated results, which could have a material adverse effect on our business, financial condition or results of operations
- 07The failure of acquisitions, divestitures and other strategic transactions to perform or deliver results as expected could have a material adverse effect on our business, financial condition or results of operations
- 08We may not realize the anticipated cost savings or other benefits related to the transition of our Hardware Business to an outsourced design and manufacturing (ODM) model on a timely basis or at all
- 09If the Spin-Off fails to qualify for tax-free treatment, it could result in substantial tax liability for us and our stockholders
- 10We may be held liable to NCR Atleos if we fail to perform under our agreements with NCR Atleos, and the performance of such services may negatively affect our business and operations
- 11Potential indemnification obligations to NCR Atleos or a refusal of NCR Atleos to indemnify us pursuant to agreements executed in the Spin-Off could materially adversely affect us
RISKS RELATED TO CYBERSECURITY, DATA PRIVACY AND INTELLECTUAL PROPERTY
- 12Our inability to protect our systems and data from cybersecurity threats or other technological risks could adversely affect our business operations or stock price and damage our brand and reputation
- 13We are subject to evolving global laws and regulations relating to data privacy, data protection and information security, which may require us to incur substantial compliance costs or harm our business operations
- 14We face extensive competition in our markets and if we do not compete effectively, we may not be successful
- 15Disruptions in our data center hosting and public cloud facilities could adversely affect our business
- 16Defects, errors, installation difficulties or development delays could expose us to potential liability, harm our reputation and negatively impact our business
- 17We rely on the availability of third-party licenses, and our inability to maintain those licenses could harm our business
- 18Changes in U.S. or foreign trade policies and other factors beyond our control may adversely impact our business and operating results
- 19If we are unable to maintain and update our information technology systems to meet the needs of our business, our business could be adversely impacted
- 20If we do not retain key employees, or if we are unable to recruit, develop and retain qualified employees, we may not be able to meet our business objectives
- 21We face uncertainties with regard to regulations, lawsuits and other related matters
- 22Our payments-related business subjects us to additional regulatory requirements and other risks and uncertainties that could be costly and difficult to comply with or that could harm our business
- 23Changes to our tax rates and additional income tax liabilities could impact profitability
- 24Our international operations subject us to additional risks that can adversely affect our business, financial condition and results of operations
- 25Our risk management efforts may not be fully effective in mitigating our risk exposure, which could expose us to losses and liability and otherwise harm our business
- 26A major natural disaster or catastrophic event could have a materially adverse effect on our business, financial condition and results of operations, or have other adverse consequences
- 27Our historical manufacturing activities subject us to environmental exposures
- 28Our level of indebtedness could limit our financial and operating activities and adversely affect our ability to incur additional debt to fund future needs
- 29If compliance with our obligations under our debt and other financing agreements materially limits our financial or operating activities, or hinders our ability to adapt to changing industry conditions, we may lose market share, our revenue may decline and our operating results may be negatively affected
- 30The terms of the documents governing our indebtedness include financial and other covenants that could restrict or limit our financial and business operations
- 31If we fail to comply with these covenants and are unable to obtain a waiver or amendment from the applicable debtholders, an event of default would result under the applicable agreements and under other agreements containing related cross-default provisions
- 32Our cash flows may not be sufficient to service our indebtedness, and if we are unable to satisfy our obligations under our indebtedness, we may be required to seek other financing alternatives, which may not be successful
- 33March 16, 2030 and March 16, 2033, holders of our Series A Convertible Preferred Stock will have the right to require us to repurchase any or all of our outstanding Series A Convertible Preferred Stock
- 34Certain important corporate events, such as leveraged recapitalization that would increase the level of our indebtedness, may not constitute a change in control under the indentures governing our unsecured notes or the terms of our Series A Convertible Preferred Stock
- 35We may be required to write down the value of certain significant assets, which would adversely affect our operating results
- 36Our Series A Convertible Preferred Stock has rights, preferences and privileges that are not held by, and are preferential to, the rights of our common stockholders, which could adversely affect our liquidity and financial condition, and may result in the interests of the holders of our Series A Convertible Preferred Stock differing from those of our common stockholders
- 37The issuance of shares of our Series A Convertible Preferred Stock reduces the relative voting power of holders of our common stock, and the conversion and sale of those shares would dilute the ownership of such holders and may adversely affect the market price of our common stock
- 38We could be subject to actions or proposals from stockholders that do not align with our business strategies or the interests of our other stockholders
Other NCR Voyix 10-Ks
- FY2025 10-K risk factors38 risks11 new11 dropped20 reworded
Cloud-platform and SaaS adoption now dominates strategy after the Atleos spin-off and Digital Banking sale.
Filed Feb 26, 2026
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The headings are the filing's own. The one-line readings and the overview are automated and can be wrong: read Item 1A of the 10-K for the exact wording.