Risk factors

TTEC Holdings (TTEC) risk factors

Item 1A of every TTEC Holdings, Inc. 10-K on file, and what changed from one year to the next. Readings are automated and can be wrong; check the filing for the exact wording.

  • FY2025 10-K risk factors
    27 risks10 new10 dropped12 reworded

    High debt and leverage risks intensified following a credit facility amendment and $905.0 million in outstanding borrowings. Public sector contracts present new compliance, funding, and termination vulnerabilities that could negatively affect margins. Chairman and CEO Kenneth D. Tuchman maintains 57% voting control, posing potential governance conflicts. Artificial intelligence implementation and fragmented regulations introduce operational and legal risks for contact center services.

    Filed Feb 26, 2026
  • FY2024 10-K risk factors
    27 risks

    TTEC faces heavy debt, client concentration risks, and operational vulnerabilities from remote work and global delivery models. The company is evaluating a potential take-private transaction led by its founder and CEO who owns 58% of the stock. Dividend payments have been suspended to prioritize debt reduction under a $975.0 million credit facility.

    Filed Feb 27, 2025