What the changes say
- Nelnet faces risks from accelerated loan prepayments, Department of Education servicing contract changes, and derivative valuation exposure.
- The company's asset-backed security investments grew to $1.5 billion, while Department revenue dropped to 21%.
What changed since the prior 10-K
New
- New
Higher rates of prepayments of loans reduces our loan interest income from our loan portfolio and investment interest income on our beneficial interest in loan securitizations
Higher loan prepayment rates reduce our loan and investment interest income.
- New
favorable terms or at all, potentially leading to a mismatch in the duration and cost of our funding sources compared to the maturity profile of our loan assets
Maturity mismatches in short-term warehouse facilities could increase our cost of funds.
- New
Nelnet Servicing provides servicing capabilities for the Department’s student aid recipients under a USDS contract, which went live on April 1, 2024. Under the USDS contract, revenue earned on a per borrower blended basis has decreased compared to our legacy contract with the Department
The USDS contract with the Department of Education yields lower per borrower blended revenue, and the Bill caps federal lending.
- New
and scale our systems and operational infrastructure or products and services, our LSS and ETSP segments may lose their competitive advantage, which could have a material adverse impact on our business, financial condition, or results of operations
Technology staffing shortages and software bugs in our LSS and ETSP segments could cause development delays and liability claims.
- New
results of operations. Further, legislation to address the federal deficit and spending could impose changes that would adversely affect the Federal Direct Loan Program and FFELP servicing businesses
Changes to the Higher Education Act or negative audit findings could adversely affect our servicing cash flows and expose us to False Claims Act penalties.
- New
markets, and difficulties in supporting new product lines. Our failure to successfully manage acquisitions or other interests, or successfully integrate acquisitions, could have a material adverse effect on our businesses, financial condition, or results of operations
Our investment in Hudl exposes us to macroeconomic, competitive, and valuation risks.
- New
International operations expose us to significant regulatory, operational, and geopolitical risks
International operations expose us to diverse foreign financial regulations, data privacy laws, tax regimes, and currency volatility.
- New
complexity and volume associated with these informational forms creates a risk of error which could result in penalties or damage to our reputation
Our articles of incorporation mandate Nebraska state or federal district courts as the exclusive forum for certain lawsuits.
Dropped
- Dropped
Higher rates of prepayments of student loans, including consolidation of FFELP loans by the Department through the Federal Direct Loan Program or private refinancing programs, reduce our interest income
- Dropped
Interest rate risk - loss of floor income
Higher rates of prepayments of student loans reduce our interest income.
- Dropped
As of December 31, 2024, Nelnet Servicing was servicing $489.9 billion of government owned student loans for 14.0 million borrowers. For the year ended December 31, 2024, our LSS segment recognized $380.9 million in revenue from the Department, which represented 26% of our revenue
- Dropped
service we are able to provide, that may result in additional scrutiny from federal and state government regulatory agencies and reputation damage
Interest rate risk and loss of floor income on FFELP loans.
- Dropped
The profitability and risk profile of our solar tax equity investments may be impacted by the terms and availability of federal incentives and regulatory uncertainty, including risks of not being able to realize tax credits which remain subject to recapture by taxing authorities
- Dropped
The profitability and risk profile of our solar construction business may be impacted by the terms and availability of federal incentives, regulatory uncertainty, not completing projects on time and within budget, construction and operational risks, and length and complexity of entering into new contracts
- Dropped
tax credits and benefits, loss of environmental incentives, or delayed or diminished returns, which could require us to write off all or a portion of our investment in the applicable project(s) and/or recognize costs in excess of contractual revenue to be earned from third party construction customers
- Dropped
ultimate resolution or settlement of the claim; (ii) the diversity of development patterns among different types of reinsurance treaties; and (iii) the necessary reliance on the ceding company for information regarding claims
- Dropped
incorporation or bylaws (as each may be amended from time to time); or (iv) any action asserting a claim governed by the internal affairs doctrine
Servicing $489.9 billion of government loans representing 26% of revenue in 2024.
Reworded
- 95% rewritten
Interest rate risk - use of derivatives
Added that unhedged or mismatched derivatives could result in material losses.
- 87% rewritten
Our Department of Education servicing contract and our third-party FFELP loan servicing business involve additional risks inherent in government contracts and programs
Truncated the discussion regarding federal debt ceiling and government shutdown impacts.
- 85% rewritten
Our business involves risks associated with funding loan assets on our balance sheet and in our loan warehouse financing facilities, particularly market, liquidity, and credit risks, which could materially and adversely affect our financial condition, results of operations, and ability to meet our obligations
Removed specific details about capital market access limits and duration mismatches.
- 70% rewritten
If we are unable to adapt to rapid technological change, take advantage of technological developments, or our software products experience quality problems and development delays, the demand for our products and services may decline
Truncated the final sentence regarding the consequences of failing to scale infrastructure in LSS and ETSP segments.
- 66% rewritten
Our development and deployment of artificial intelligence (AI) technologies has improved operational performance but these advancements also present risks that could result in reputational or competitive harm, legal liability, regulatory scrutiny, and other adverse effects on our business
Identical text retained but reclassified or reformatted by the filer.
Was: Our development and use of artificial intelligence (“AI”) has improved operational performance but these advancements could also result in reputational or competitive harm, legal liability, and other adverse effects on our business
- 63% rewritten
Failure to successfully manage acquired businesses and assets, as well as other interests, including in venture capital and real estate, could have a material adverse effect on our businesses, financial condition, or results of operations
Broadened acquisitions to venture capital and real estate deployments of capital.
Was: Our failure to successfully manage acquired businesses and assets, as well as other investments, including venture capital and real estate investments, could have a material adverse effect on our businesses, financial condition, or results of operations
- 60% rewritten
Federal and state laws and regulations and changes in the regulatory environment can restrict our businesses and increase compliance costs, and noncompliance could result in penalties, litigation, reputation damage, and a loss of customers
Identical text retained but reclassified or reformatted by the filer.
- 47% rewritten
We are subject to economic and market fluctuations related to our investments
Updated asset-backed security investments to $1.5 billion, expected returns to SOFR + 50 to 350 bps, and Department revenue to 21%.
- 47% rewritten
Climate change manifesting as physical, transition, and regulatory risks could have a material adverse impact on our operations, vendors, and customers
Was: Climate change manifesting as physical or transition risks could have a material adverse impact on our operations, vendors, and customers
- 45% rewritten
Exposure related to certain tax issues could decrease our net income
- 40% rewritten
Credit risk - beneficial interest in loan securitizations
- 37% rewritten
Nelnet Bank may not be able to achieve its business objectives and effectively deploy loan and deposit strategies in accordance with regulatory requirements
- 29% rewritten
As a result of the discontinuation of new FFELP loan originations in 2010, our existing FFELP loan portfolio will continue to decline over time
Was: As a result of the discontinuation of new FFELP loan originations in 2010, the existing FFELP loan portfolio in our AGM segment will continue to decline over time
- 26% rewritten
Our contractual arrangements and transactions with Union Bank, which is under common control with us, present conflicts of interest and pose risks to our shareholders that the terms may not be as favorable to us as we could receive from unrelated third parties
- 21% rewritten
Interest rate risk - basis and repricing risk
All 32 risk factors
Headings as the filing states them, in filing order.
Other
- 01Credit risk - beneficial interest in loan securitizations40% rewritten
- 02Higher rates of prepayments of loans reduces our loan interest income from our loan portfolio and investment interest income on our beneficial interest in loan securitizationsNew
- 03Interest rate risk - basis and repricing risk21% rewritten
- 04Interest rate risk - use of derivatives95% rewritten
- 05Our loan portfolios and other assets and operations could experience adverse impacts from natural disasters, widespread health crises, terrorist activities, or international hostilities
- 06Our business involves risks associated with funding loan assets on our balance sheet and in our loan warehouse financing facilities, particularly market, liquidity, and credit risks, which could materially and adversely affect our financial condition, results of operations, and ability to meet our obligations85% rewritten
- 07favorable terms or at all, potentially leading to a mismatch in the duration and cost of our funding sources compared to the maturity profile of our loan assetsNew
- 08We are subject to economic and market fluctuations related to our investments47% rewritten
- 09Nelnet Servicing provides servicing capabilities for the Department’s student aid recipients under a USDS contract, which went live on April 1, 2024. Under the USDS contract, revenue earned on a per borrower blended basis has decreased compared to our legacy contract with the DepartmentNew
- 10A failure or security breach of our information technology infrastructure could disrupt our businesses, cause material financial losses, result in regulatory action and legal exposure, and damage our reputation
- 11If we are unable to adapt to rapid technological change, take advantage of technological developments, or our software products experience quality problems and development delays, the demand for our products and services may decline70% rewritten
- 12and scale our systems and operational infrastructure or products and services, our LSS and ETSP segments may lose their competitive advantage, which could have a material adverse impact on our business, financial condition, or results of operationsNew
- 13Our development and deployment of artificial intelligence (AI) technologies has improved operational performance but these advancements also present risks that could result in reputational or competitive harm, legal liability, regulatory scrutiny, and other adverse effects on our business66% rewritten
- 14We rely on third parties for a wide array of services for our customers, and to meet our contractual obligations. The failure of a third party with which we work could adversely affect our business performance and reputation
- 15If we fail to comply with the requirements to maintain the federal guarantees for the FFELP loans we service for us and for third parties, we may lose our guarantees or incur penalties
- 16Our Department of Education servicing contract and our third-party FFELP loan servicing business involve additional risks inherent in government contracts and programs87% rewritten
- 17results of operations. Further, legislation to address the federal deficit and spending could impose changes that would adversely affect the Federal Direct Loan Program and FFELP servicing businessesNew
- 18Our ability to continue to grow and maintain our contracts with commercial businesses and government agencies is partly dependent on our ability to maintain compliance with various laws, regulations, and industry standards applicable to those contracts
- 19Failure to safeguard the privacy of personal information could result in significant legal and reputational harm
- 20Nelnet Bank may not be able to achieve its business objectives and effectively deploy loan and deposit strategies in accordance with regulatory requirements37% rewritten
- 21Climate change manifesting as physical, transition, and regulatory risks could have a material adverse impact on our operations, vendors, and customers47% rewritten
- 22Failure to successfully manage acquired businesses and assets, as well as other interests, including in venture capital and real estate, could have a material adverse effect on our businesses, financial condition, or results of operations63% rewritten
- 23markets, and difficulties in supporting new product lines. Our failure to successfully manage acquisitions or other interests, or successfully integrate acquisitions, could have a material adverse effect on our businesses, financial condition, or results of operationsNew
- 24Reliance on financial models, tools, or third-party data may expose us to risks of inaccurate forecasting, decision-making, and incorrect estimates and assumptions used by management in connection with the preparation of our consolidated financial statements
- 25Federal and state laws and regulations and changes in the regulatory environment can restrict our businesses and increase compliance costs, and noncompliance could result in penalties, litigation, reputation damage, and a loss of customers60% rewritten
- 26As a result of the discontinuation of new FFELP loan originations in 2010, our existing FFELP loan portfolio will continue to decline over time29% rewritten
- 27International operations expose us to significant regulatory, operational, and geopolitical risksNew
- 28Exposure related to certain tax issues could decrease our net income45% rewritten
- 29complexity and volume associated with these informational forms creates a risk of error which could result in penalties or damage to our reputationNew
- 30Our Executive Chairman beneficially owns 78.6% of the voting rights of our shareholders and effectively has control over all of our matters
- 31Our contractual arrangements and transactions with Union Bank, which is under common control with us, present conflicts of interest and pose risks to our shareholders that the terms may not be as favorable to us as we could receive from unrelated third parties26% rewritten
- 32We intend to maintain our relationship with Union Bank, which our management believes provides certain benefits to us, including Union Bank's willingness to provide services, and at times liquidity and capital resources, on an expedient basis, and its proximity to our corporate headquarters in Lincoln, Nebraska
Other Nelnet 10-Ks
- FY2024 10-K risk factors33 risks
Nelnet faces heavy regulatory and economic concentration risks in student loan servicing, solar energy investments, and banking operations.
Filed Feb 27, 2025
About this page
The headings are the filing's own. The one-line readings and the overview are automated and can be wrong: read Item 1A of the 10-K for the exact wording.